Easy User Test is a user testing tool that offers the easiest way to test your text and design. Our remote testing solution conducts message testing for websites, ads, and email copy to provide data on how your audience perceives your text and design.
Stop over-analyzing your Analytics and get real feedback.
Easy User Test tells you where your messaging works and where it fails.
We provide you with data on where your text misses the mark so you can fix it and convert more customers.
Our goal is to unleash your potential by getting real users to validate your text and design decisions. You get what you aim for.
You’ll get actionable, on-demand feedback directly from the people you need to reach.
You’ll create a connection between what people think, feel, say, and do.
You’ll be able to highlight the areas where you want audience insights and then select those areas on the page to get results.
You’ll be able to create an affordable, quick standardized test that can be set up in minutes.
Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Freshdesk seems to be more popular. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
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