Software Alternatives, Accelerators & Startups

eBay VS Freshdesk

Compare eBay VS Freshdesk and see what are their differences

eBay logo eBay

Buy and sell electronics, cars, fashion apparel, collectibles, sporting goods, digital cameras, baby items, coupons, and everything else on eBay, the world's online marketplace

Freshdesk logo Freshdesk

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
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  • eBay Landing page
    Landing page //
    2023-10-21
  • Freshdesk Landing page
    Landing page //
    2022-01-28

eBay videos

Top 5 eBay Buyer Scams & How to Avoid Them - eBay Advice Part 1

More videos:

  • Review - TRYING ON DRESSES I BOUGHT ON EBAY UNDER £10!
  • Tutorial - How to Buy Stuff on Ebay for Beginners
  • Review - 10 eBay SCAMS You Should Know About!
  • Review - I Bought Sneakers From Ebay And THIS Happened....
  • Review - The WILDEST Nike Sneaker Ever?! Nike SB Dunk Low Sandy eBay REVIEW & On Feet

Freshdesk videos

Best Free Helpdesk Ticket System - Freshdesk Setup Tutorial, How I Use It, Why You Should....

More videos:

  • Demo - Freshdesk Mint Demo: Understanding the basics of the helpdesk
  • Review - Freshdesk Mint Overview
  • Review - Freshdesk Review: Is It Good?
  • Review - Freshdesk vs Zendesk: Choosing Between the Leaders on the Market
  • Review - Freshdesk Review: Client Friendly Ticketing System
  • Review - Freshdesk Review 2022 | Best Customer Service Software
  • Review - Freshdesk Review

Category Popularity

0-100% (relative to eBay and Freshdesk)
eCommerce
100 100%
0% 0
Customer Support
0 0%
100% 100
eCommerce Platform
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

Share your experience with using eBay and Freshdesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare eBay and Freshdesk

eBay Reviews

  1. eBay coooooool

    great trading platform

    🏁 Competitors: Amazon

25 Best Sites Like eBay To Sell and Buy Stuff in 2022
Sites like eBay have revolutionized the way we sell and buy goods online, but many other sites like eBay offer similar services to eBay.
Best eBay Alternatives for You to Consider in 2022
Poor policy: One of the main reasons prompting sellers to switch from eBay to other selling platforms is its controversial policy. It’s been quite common that whenever an unsolved problem happens between sellers and buyers, eBay tends to put customers first, and sellers have no choice but to accept eBay’s opinion. This sometimes leads to substantial disagreements but is...
15+ Best eBay Alternatives to Try in 2022
Etsy is similar to eBay in the way they charge a listing fee. Nevertheless, eBay listings are up to 10 days, or even 30 days for a fixed price, while Etsy allows listings for up to four months. Besides, Etsy charges only a $0.20 listing fee per item, plus a fixed 3.5% commission, making it a much cheaper alternative to eBay (and of course Amazon!).
Best Place To Sell Clothes Online? Our Top 6 Digital Stores
If you need more help getting started selling on eBay, check out these tips and tricks for becoming a master eBay seller. Who knows, you might even make a business out of it!
Top 18 Sites Like Craigslist as an Alternative to Buy (or Sell) in 2020
As an example, you might see vehicles listed from Cars.com in addition to vehicles sold by actual Oodle members. Oodle can also be a good way to buy or sell antiques as they will also list products from eBay for local pickup.

Freshdesk Reviews

  1. Does what it says on the box

    Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

    My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

    🏁 Competitors: HelpScout, Zendesk
    👍 Pros:    Straightforward|Free basic plan
    👎 Cons:    Missing a feature

10 Best Freshdesk Alternatives for Businesses in 2024
Certainly, Freshdesk can prove beneficial for specific businesses, but it may not be suitable for everyone. The extensive list of features, while initially appealing, presents a major challenge, as most teams only utilize a handful of specialized capabilities, rendering the rest unnecessary.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If you’re in the market for help desk software, you’ve probably heard of Freshdesk — or maybe you’re already using it. Whatever the case, you might not be aware of how Freshdesk’s competitors compare.
Top 13 Freshdesk alternatives and competitors for 2024
Freshworks offers a suite of cloud-based tools that includes Freshdesk, its customer support software. Freshdesk allows businesses to manage customer requests and handle issues with its ticketing system. It supports multiple channels, like email, phone, and chat. Teams can automate ticket assignments and set automatic email notifications to notify customers of changes to...
Source: www.zendesk.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Freshdesk is a powerful customer service software that offers Freshchat. It is among the best alternatives to Tawk.to, which provides other tools too, and indeed it is an all-inclusive tool in the customer service industry. Like Tawk.to, it doesn’t support on-premise and is not open-source, but it supports automation and many helpful integrations like WhatsApp and Facebook...
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Some features offered by Freshdesk include automated workflows and field service management. It’s also a metric-rich platform that provides useful reports. Of course, it offers live chat but also ticketing, email, and phone support. The AI-powered chatbot is well-regarded by customers, but some of its other features are even more widely appreciated.
Source: www.tidio.com

Social recommendations and mentions

Based on our record, eBay seems to be a lot more popular than Freshdesk. While we know about 379 links to eBay, we've tracked only 12 mentions of Freshdesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

eBay mentions (379)

  • Dad passed away, here is his collection.
    Then, if you want to sell certain ones or all of them, you could list them on Reverb.com or ebay.com or some site(s). I wouldn't advise Craigslist because you either have to let people into your home, go to their home or meet somewhere neutral, which can be tricky. Source: 7 months ago
  • Help needed.
    First thing is get off the app. It's terrible for anything but basic selling functions. Open a browser and go to to ebay there. Best if you can use a computer or tablet for that, but it's doable on a phone even. Source: 7 months ago
  • New collector help
    Ebay is the biggest market, but note that ebay.co.uk doesn't show the exact same results as ebay.com. There are also german, italian, spanish, and other versions of ebay that can offer surprising deals if you're clever about it. Also note that you can search for SOLD items on ebay, which is a good way to see how much a certain card was selling for last month or last year or whatever. Check the advanced search... Source: 7 months ago
  • Anybody using forward service from Ebay.com to Europe?
    Im thinking of buying some items from ebay.com to resell them in europe. Source: 8 months ago
  • Rooted without pc
    You buy a pre-rooted Pokemon Go phone off ebay.com, you need at least a Google Pixel 4 series or higher like Pixel 5, Pixel 6, or Pixel 7. If you want a bigger screen you get the "XL" or "Pro" models. The phones have been setup to spoof with Smali Patcher or LSposed for Pokemon Go and will work for Monster Hunter Now or any GPS/AR based game. Source: 9 months ago
View more

Freshdesk mentions (12)

  • Moog support?
    When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago
  • CMS with ticketing support
    What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
  • Need help picking a ticketing system
    Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
  • Beware, read carefully and make conclusions
    Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
  • What Ticket Systems do ya'll use?
    We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
View more

What are some alternatives?

When comparing eBay and Freshdesk, you can also consider the following products

Amazon - Online shopping from the earth's biggest selection of books, magazines, music, DVDs, videos, electronics, computers, software, apparel & accessories, shoes, jewelry, tools & hardware, housewares, furniture, sporting goods, beauty & much more

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Etsy - Buy and sell handmade or vintage items, art and supplies on Etsy, the worlds most vibrant handmade...

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Shopify - Shopify is a powerful ecommerce platform that includes everything you need to create an online store and sell online. Try it free for 14 days.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!