Software Alternatives, Accelerators & Startups

Echurn VS Aircall

Compare Echurn VS Aircall and see what are their differences

Echurn logo Echurn

Discover effective tool to reduce churn and boost customer retention. Actionable software to keep your customers satisfied and loyal to your SAAS

Aircall logo Aircall

Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs
  • Echurn
    Image date //
    2024-05-03

Echurn is your ultimate solution for reducing SaaS churn effortlessly. With Echurn, you can tackle the challenge of customer cancellations head-on by offering a seamless cancellation flow, gathering valuable feedback, and receiving AI-driven suggestions for improvement—all without any coding required. Say goodbye to lost revenue and hello to higher customer retention rates with Echurn. Choose Echurn today and revolutionize the way you handle churn in your SaaS business.

  • Aircall Landing page
    Landing page //
    2023-10-15

Place and take calls anywhere, instantly obtain phone numbers in over 100+ countries, and handle calls on the go with Aircall's desktop and mobile apps. Automatically and efficiently route calls according to IVR selection, agent skills, time zone, and more, including an intuitive dashboard. Track performance and receive advanced analytics on agent and team productivity. Monitor the team’s activity in real-time on the live feed and cross-reference data with an existing CRM and Helpdesk for a richer understanding of processes.

Echurn

Website
echurn.com
$ Details
freemium $9.0 / Monthly
Platforms
Browser Web
Release Date
2024 May

Aircall

Website
aircall.io
$ Details
-
Platforms
-
Release Date
2014 January
Startup details
Country
France
City
Paris
Founder(s)
Jonathan Anguelov
Employees
250 - 499

Echurn features and specs

  • Cancellation flow: Easily guide customers through the process of canceling their subscription or service without any hassle.
  • Feeback: Gather valuable opinions and comments from customers about their experience with your service, helping you understand their needs and improve your offering.
  • AI suggestions: Receive intelligent recommendations and tips generated by artificial intelligence to optimize and enhance your service based on data analysis and patterns.

Aircall features and specs

No features have been listed yet.

Echurn videos

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Aircall videos

Aircall - 2min Product Summary - Features, Mobility, Security, Integrations & Pricing

More videos:

  • Review - Aircall empowers sales and support teams worldwide with a phone system powered by Twilio
  • Review - Aircall: Making Customer Support as Easy as Blowing Bubbles

Category Popularity

0-100% (relative to Echurn and Aircall)
Customer Retention
100 100%
0% 0
Communication
0 0%
100% 100
Churn Optimization
100 100%
0% 0
Enterprise Communication
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Echurn and Aircall

Echurn Reviews

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Aircall Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
HubSpot's call center software has advanced automation tools and insightful reporting that helps your team consistently improve customer service. Service Hub includes a shared email inbox, live chat software, and self-service tools, all of which integrate seamlessly with Aircall for phone support. Aircall plans start at $30/user/month.
The Top 9 Aircall Alternatives: How Do They Compare?
Aircall offers an integrated, easy-to-use, cloud-based phone solution. What that means is that whenever you’re on a call, Aircall helps you keep track of who you’re talking to, customer information, order info, and more so you can provide a seamless customer experience all in one platform.
Source: aircall.io
Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Probably the most attractive thing about Aircall is its ease of use, which seems to be especially hard to find when it comes to contact center solutions. If you need functionality that Aircall doesn’t have, like video conferencing and built-in AI—but don’t want to compromise on that ease of use—then Dialpad is probably one of best Aircall alternatives to try out.
Source: www.dialpad.com
10 Best Call Center Software (December 2022)
Although Aircall seems affordable at $30 or $50 per user, per month (paid annually), both plans require a minimum of three users. So, you’ll have to pay at least $90 or $150 per month to use Aircall. There’s also a custom plan, but you have to contact Aircall for a quote. All plans include a single local or toll-free business phone number. Additional phone numbers cost $6...
Source: www.forbes.com
7 Best Cloud PBX Solution for Small to Medium Business
And even in this department, Aircall is extremely forthcoming with the support they provide. The current list of integrations includes more than 100 tools and platforms that modern business owners use—the likes of Zoho, Shopify, SnapCall, Pipedrive, and many others.
Source: geekflare.com

Social recommendations and mentions

Based on our record, Aircall seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Echurn mentions (0)

We have not tracked any mentions of Echurn yet. Tracking of Echurn recommendations started around May 2024.

Aircall mentions (3)

  • Cheap and cheerful parallel dialer?
    Hey! Here are a few Dialers off the top of my head: Toky Aircall CloudTalk Convolo I'll be adding more dialers on SalePier (click "Outbound Prospecting", and then "Dialers/SMS"), so come and check back on a regular basis. I'll shoot you a message if I find what you're looking for 😊. Source: about 1 year ago
  • Google Voice or second phone?
    We use Aircall (https://aircall.io) and have it integrated to our shared/collaboration inbox service (https://front.com). The set-up has been solid for us. Source: almost 2 years ago
  • Your best BDR tools
    Aircall, that you can use to automate your phone calls process. Source: almost 3 years ago

What are some alternatives?

When comparing Echurn and Aircall, you can also consider the following products

Raaft - Reduce SaaS churn

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

Churnfree - Churnfree allows you to create customizable cancellation flows to win back customers and increase their lifetime value for your business. Start your free trial now!

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

ChurnKey - The only platform that fixes every type of churn for you.

CloudTalk - Work locally, grow globally