Software Alternatives, Accelerators & Startups

eClinicalWorks VS Kareo

Compare eClinicalWorks VS Kareo and see what are their differences

eClinicalWorks logo eClinicalWorks

eClinicalWorks - the largest Cloud EHR in the nation. Make the switch to eClinicalWorks

Kareo logo Kareo

Kareo - Go Practice | Medical Office Software for Small Practices
  • eClinicalWorks Landing page
    Landing page //
    2023-10-17
  • Kareo Landing page
    Landing page //
    2023-02-08

eClinicalWorks features and specs

  • Comprehensive Functionality
    eClinicalWorks offers a wide range of features including electronic health records (EHR), practice management, patient engagement, population health, and revenue cycle management. This makes it a one-stop solution for many healthcare practices.
  • Interoperability
    The platform supports interoperability standards, enabling seamless exchange of health information with other EHR systems and health information exchanges (HIEs). This feature promotes better coordination of care.
  • Patient Engagement Tools
    eClinicalWorks has comprehensive patient engagement tools like a patient portal and telehealth services that improve patient access to care and communication with healthcare providers.
  • Customizability
    The software offers numerous customization options for templates and workflows to meet the specific needs of different medical specialties and practice sizes.
  • Cloud-based
    As a cloud-based solution, eClinicalWorks eliminates the need for on-premise servers, reducing IT infrastructure costs and enabling access to the system from multiple locations.

Possible disadvantages of eClinicalWorks

  • Learning Curve
    Given its comprehensive functionality, the platform can be complex to learn, requiring substantial training for staff to use it effectively. This can be time-consuming and potentially disruptive during the initial implementation phase.
  • Cost
    The platform can be expensive, especially for smaller practices. The costs can add up with training, customization, and additional modules.
  • Customer Support
    Some users have reported that customer support can be slow to respond and not always helpful, which can be frustrating when dealing with urgent issues.
  • System Performance
    There have been occasional reports of system slowdowns and outages, especially during peak usage times. This can interrupt daily operations and negatively affect patient care.
  • User Interface
    The user interface can feel cluttered and outdated to some users, potentially making it less intuitive to navigate. This may affect user efficiency and satisfaction.

Kareo features and specs

  • Comprehensive EHR
    Kareo offers an integrated Electronic Health Record (EHR) system that allows for easy charting, documentation, and management of patient health records, enhancing the overall efficiency and accuracy of medical practices.
  • Ease of Use
    The platform is user-friendly and intuitive, making it easier for practitioners and office staff to adopt and work with, thus minimizing the learning curve and administrative burden.
  • Integrated Billing
    Kareo provides built-in billing and payment solutions that streamline the revenue cycle management process, helping practices reduce errors, improve cash flow, and handle claims effectively.
  • Telehealth Capabilities
    It includes telehealth functionalities, allowing healthcare providers to offer virtual consultations and extend their services remotely, which can be crucial for patient engagement and care continuity.
  • Patient Engagement
    Features like patient scheduling, reminders, and interaction tools help keep patients engaged with their care plans and improve overall patient satisfaction.
  • Customizable Templates
    Kareo offers customizable templates which enable practices to tailor the system to their specific workflow needs, enhancing productivity and usability.

Possible disadvantages of Kareo

  • Pricing Structure
    The cost can be high for small practices, and some users have reported that the pricing structure can be somewhat inflexible depending on the features and scale of usage.
  • Customer Support
    Some users have experienced delays and inconsistencies in customer support response times, which can be frustrating when dealing with urgent technical issues.
  • Limited Customization
    While the system offers some level of customization, there are limitations, especially for practices with highly specific needs that require more flexibility in the software.
  • Operational Downtime
    There have been occasional reports of system outages or downtimes, which can disrupt practice operations and patient care services.
  • Complex Setup
    Setting up the system initially can be complex and time-consuming, requiring substantial effort and training to get fully operational for some practices.
  • Learning Curve for Advanced Features
    While the basic functionalities are user-friendly, some advanced features can have a steep learning curve, requiring additional training for effective use.

eClinicalWorks videos

Quickly documenting the Review of Systems ROS in eClinicalWorks

More videos:

  • Review - eClinicalWorks TeleVisit Setup
  • Review - Reviewing Labs in eClinicalWorks 3 different methods

Kareo videos

Kareo Platform 10 Minute Demo

More videos:

  • Review - Kareo Billing - Billing and Practice Management Software Overview

Category Popularity

0-100% (relative to eClinicalWorks and Kareo)
Medical Practice Management
Practice Management
51 51%
49% 49
Sport & Health
51 51%
49% 49
Tool
100 100%
0% 0

User comments

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What are some alternatives?

When comparing eClinicalWorks and Kareo, you can also consider the following products

Cerner - Cerner's health information and EHR technologies connect people, information and systems around the world. Serving the technology, clinical, financial and operational needs of health care organizations of every size.

Epic.live - Kia ora and welcome to EPIC.

WebPT - WebPT is a completely legit and reliable physical therapy automation software platform that allows rehabilitation centers to streamline their business operations.

SimplePractice - With SimplePractice, manage your notes, scheduling, and billing all in one place. Conduct secure video appointments with Telehealth by SimplePractice.

ChiroTouch - ChiroTouch chiropractic software and EHR is a fully integrated practice management software system with on-premises or cloud options.

Centricity Practice Solution - Centricity Practice Solution is an integrated EMR and practice management software that is providing you a way to boost the performance of your healthcare system.