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Smart CAPA is an efficient corrective and preventive action management software solution to streamline and automate the management of Complaints, Holds, Deviations within an organization. It provides a systematic approach in identifying, investigating, and resolving issues or non-conformities, while also proactively implementing measures to prevent their recurrence.

The software offers features such as centralized data storage, automated workflow management, root cause analysis tools, task assignment and tracking, risk assessment, documentation control, and real-time reporting and analytics. By centralizing and automating the CAPA process, it enhances efficiency, accountability, and compliance, ultimately leading to enhanced product quality and customer satisfaction.