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Elixir VS HelpScout

Compare Elixir VS HelpScout and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Elixir logo Elixir

Dynamic, functional language designed for building scalable and maintainable applications

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support
  • Elixir Landing page
    Landing page //
    2022-07-20

We recommend LibHunt Elixir for discovery and comparisons of trending Elixir projects.

  • HelpScout Landing page
    Landing page //
    2023-07-14

Elixir videos

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Product Review: Elixir - Finally, something good?

More videos:

  • Review - REVIEW SENAR GITAR AKUSTIK TERMAHAL (ELIXIR NANOWEB PHOSPOR BRONZE) ORIGINAL
  • Review - As Seen on IG | Episode 1 | KO Elixir Cream | One Month Update | Product Review

HelpScout videos

No HelpScout videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Elixir and HelpScout)

Elixir

HelpScout

Programming Language
100 100%
Programming Language
0% 0
Customer Support
0 0%
Customer Support
100% 100
OOP
100 100%
OOP
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Elixir and HelpScout

Elixir Reviews

Top 10 Rust Alternatives
Elixir is a functional and all-purpose programming language. It is believed to operate on BEAM and uses the imposition of a programming language known as Erlang. This language is typed dynamically and strongly.
Source: blog.back4app.com

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Social recommendations and mentions

Based on our record, Elixir seems to be a lot more popular than HelpScout. While we know about 74 links to Elixir, we've tracked only 2 mentions of HelpScout. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Elixir mentions (74)

  • Install mutiple Erlang and Elixir with vfox
    If you've been using asdf to manage and maintain multiple versions of Erlang and Elixir, then vfox is also a good choice for you. - Source: dev.to / 2 months ago
  • Perfect Elixir: Environment Setup
    I’m on MacOS and erlang.org, elixir-lang.org, and postgresql.org all suggest installation via Homebrew, which is a very popular package manager for MacOS. - Source: dev.to / 3 months ago
  • Reliability in Legacy Software
    But regardless of their reasons, they'll note that the service is easily meeting its SLOs. It was written in a highly performant, if idiosyncratic language, and uses patterns which give it a high level of resilience and the ability to recover from many situations automatically. The service is steady as a rock, and left to its own devices will more or less chug along indefinitely once deployed. - Source: dev.to / 3 months ago
  • Meet entr, the standalone file watcher
    As you might have guessed, one of the main use cases for entr is to rerun tests whenever files change. I'm an Elixir engineer, and I use entr to run mix test continuously whenever I save an Elixir file. - Source: dev.to / 8 months ago
  • Good Bye CRUD APIs, Hello Sync: Realtime PostgreSQL with ElectricSQL
    The diagram demonstrates the communication pathway between the browser and the Postgres database through the Electric service. Essentially, Electric Sync Service, an Elixir application, orchestrates active-active data replication between the user's local DB and Postgres. - Source: dev.to / 8 months ago
View more

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

What are some alternatives?

When comparing Elixir and HelpScout, you can also consider the following products

Rust - A safe, concurrent, practical language

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Python - Python is a clear and powerful object-oriented programming language, comparable to Perl, Ruby, Scheme, or Java.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Clojure - Clojure is a dynamic, general-purpose programming language, combining the approachability and interactive development of a scripting language with an efficient and robust infrastructure for multithreaded programming.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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