Software Alternatives, Accelerators & Startups
Register | Login

erxes Inc VS HelpScout

Compare erxes Inc VS HelpScout and see what are their differences

Pipedrive
Sales pipeline software that gets you organized. Helps you focus on the right deals, so easy to use that salespeople just love it. Great for small teams. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

erxes Inc logo erxes Inc

Merge all your marketing, sales and customer service tools into one platform for greater output.

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support
  • erxes Inc Landing page
    Landing page //
    2023-08-20

In a world where everything is shifting, especially the way we communicate, businesses need to keep up. But it doesn’t have to be so hard. Or expensive. erxes offers an all-in-one growth marketing solution for teams to take care of their customers. Merge all your marketing, sales and customer service tools into one platform for greater output. And the best part is that erxes is an open source software.

  • HelpScout Landing page
    Landing page //
    2023-07-14

erxes Inc

Website
erxes.io
Pricing URL
Official erxes Inc Pricing
$ Details
freemium $29.0 / Monthly (5 users)
Platforms
Browser Android
Release Date
2017 May
Edit details

HelpScout

Website
helpscout.com
Pricing URL
Official HelpScout Pricing
$ Details
paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)
Platforms
-
Release Date
-
Edit details

erxes Inc features and specs

  • Growth Hacking: Scale your business with growth hacking campaigns and projects
  • Sales Pipeline: Drive leads to a successful close with our Kanban-style boards
  • Team Inbox: Stay in sync with your teammates
  • Email & SMS Marketing: Increase conversion
  • Contact Database: Manage your customers
  • Live Chat & In-App-Messaging: Connect with your customers
  • Popups & Forms: Never miss a potential lead
  • Knowledge Base: Educate both your customers and staff
  • Task management: Power your team’s success and see what anyone is working on

HelpScout features and specs

No features have been listed yet.

erxes Inc videos

+ Add

Overview of erxes

HelpScout videos

No HelpScout videos yet. You could help us improve this page by suggesting one.

Add video

Category Popularity

0-100% (relative to erxes Inc and HelpScout)

erxes Inc

HelpScout

CRM
100 100%
CRM
0% 0
Customer Support
0 0%
Customer Support
100% 100
Sales
100 100%
Sales
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

Share your experience with using erxes Inc and HelpScout. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare erxes Inc and HelpScout

erxes Inc Reviews

We have no reviews of erxes Inc yet.
Be the first one to post

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Social recommendations and mentions

HelpScout might be a bit more popular than erxes Inc. We know about 2 links to it since March 2021 and only 2 links to erxes Inc. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

erxes Inc mentions (2)

  • 🔥🔥 Our awesome OSS friends 😍
    Erxes- The Open-Source HubSpot Alternative. A single XOS enables to create unique and life-changing experiences that work for all types of business. - Source: dev.to / 7 months ago
  • Any selfhosted tool to replace Intercom/Tidio/Zendesk?
    Erxes (although it's even far more than that because it's even a CRM). Source: over 1 year ago

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

What are some alternatives?

When comparing erxes Inc and HelpScout, you can also consider the following products

HubSpot - Grow Better With HubSpot: Software that's powerful, not overpowering. Seamlessly connect your data, teams, and customers on one CRM platform that grows with your business.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Zoho CRM - Omnichannel CRM for Businesses of all sizes

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Growth.Design Case Studies - Product tips… in a comic book format

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Loading...