Software Alternatives, Accelerators & Startups

erxes Inc VS osTicket

Compare erxes Inc VS osTicket and see what are their differences

erxes Inc logo erxes Inc

Merge all your marketing, sales and customer service tools into one platform for greater output.

osTicket logo osTicket

osTicket is a widely-used open source support ticket system.
  • erxes Inc Landing page
    Landing page //
    2023-08-20

In a world where everything is shifting, especially the way we communicate, businesses need to keep up. But it doesn’t have to be so hard. Or expensive. erxes offers an all-in-one growth marketing solution for teams to take care of their customers. Merge all your marketing, sales and customer service tools into one platform for greater output. And the best part is that erxes is an open source software.

  • osTicket Landing page
    Landing page //
    2023-04-21

osTicket

Pricing URL
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$ Details
Platforms
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Release Date
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erxes Inc features and specs

  • Growth Hacking: Scale your business with growth hacking campaigns and projects
  • Sales Pipeline: Drive leads to a successful close with our Kanban-style boards
  • Team Inbox: Stay in sync with your teammates
  • Email & SMS Marketing: Increase conversion
  • Contact Database: Manage your customers
  • Live Chat & In-App-Messaging: Connect with your customers
  • Popups & Forms: Never miss a potential lead
  • Knowledge Base: Educate both your customers and staff
  • Task management: Power your team’s success and see what anyone is working on

osTicket features and specs

No features have been listed yet.

erxes Inc videos

Overview of erxes

osTicket videos

What's New in osTicket Version 1.14?

More videos:

  • Review - OSTicket: a Customer Support solution for online communities
  • Review - OsTicket - Pretty much cover everything!

Category Popularity

0-100% (relative to erxes Inc and osTicket)
CRM
100 100%
0% 0
Customer Support
0 0%
100% 100
Sales
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare erxes Inc and osTicket

erxes Inc Reviews

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osTicket Reviews

The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Want a free support tool that can run on your own servers? osTicket is the app for you. It's an open source support tool that includes everything—you can answer support emails, assign tickets to other team members, create support forms, and write your help documentation all on your own server, for free. You can even tweak osTicket, by digging into its code or installing...
Source: zapier.com

Social recommendations and mentions

Based on our record, osTicket seems to be a lot more popular than erxes Inc. While we know about 38 links to osTicket, we've tracked only 2 mentions of erxes Inc. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

erxes Inc mentions (2)

  • 🔥🔥 Our awesome OSS friends 😍
    Erxes- The Open-Source HubSpot Alternative. A single XOS enables to create unique and life-changing experiences that work for all types of business. - Source: dev.to / 7 months ago
  • Any selfhosted tool to replace Intercom/Tidio/Zendesk?
    Erxes (although it's even far more than that because it's even a CRM). Source: over 1 year ago

osTicket mentions (38)

  • Ask HN: Helpdesk/ticketing software for small SaaS company
    You can try osTicket https://osticket.com The UI is very tho dated, but we're working on a rewrite with modern UI. - Source: Hacker News / 10 months ago
  • Looking for a ticketing system
    Check out https://osticket.com/ I used earlier on my career. It’s free to use it worked great for a small team and it has everything you need. Source: 12 months ago
  • Help tickets
    We use https://osticket.com/ It's not a groundbreaking ticket system but it's rock solid, user-friendly, and free. Source: about 1 year ago
  • I would like to find a free software for tickets in my household
    Another option, for a dedicated ticketing/helpdesk system, is osTicket. Self-hosted is completely free, and I had it up and running inside of an hour, from creating a fresh Debian LXC, installing Apache/MariaDB/PHP8.1, and uploading the requisite files for osTicket followed by the initial setup. Going off your mention of snaps, I'm assuming you're on Ubuntu or a derivative, if you'd like I should be able to... Source: about 1 year ago
  • MSP opensource ticketing tool -ITSM
    GLPI (https://glpi-project.org/) or osTicket (https://osticket.com/) are open source ticketing systems but I highly doubt they're what a MSP need. You need a PSA. Source: about 1 year ago
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What are some alternatives?

When comparing erxes Inc and osTicket, you can also consider the following products

HubSpot - Grow Better With HubSpot: Software that's powerful, not overpowering. Seamlessly connect your data, teams, and customers on one CRM platform that grows with your business.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Zoho CRM - Omnichannel CRM for Businesses of all sizes

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Growth.Design Case Studies - Product tips… in a comic book format

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!