EverAfter
Rocketlane
UserGuiding
Arrows
Seedform
Userflow
Baton
Instnt
GazeRecorder
Tobii Pro Lab
RealEye
SeeSo.io
GazeCloudAPI
Hotjar
Adsata
CoolTool
See User Engagement in Real-Time Online solutions for remote usability research. It allows you to do UX research both on desktop and mobile remotely. You get high-quality session recordings and see through the users’ eyes. Discover and validate what consumers see Track consumers’ attention, and get to know your brand perception and marketing communication performance Online solutions for remote usability research. It allows you to do UX research both on desktop and mobile remotely. You get high-quality session recordings and see through the users’ eyes in Real-Time
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GazeRecorder might be a bit more popular than EverAfter. We know about 1 link to it since March 2021 and only 1 link to EverAfter. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Most b2c companies don't have CS teams, some do.. Mainly when its a high-value product with complex onboarding. I know Lumen does. Anyways, a great software for b2b that you won't hear about us often is everafter.ai - unlike the others, its for the customer-facing interaction vs. a CRM/analytics like the others. Source: almost 2 years ago
I found this tool to be interesting to play with and seems to work pretty well assuming you stay in the same position: https://gazerecorder.com/ I'm guessing a combination of projection mapping, built in lighting, and some crowdsourced data will get accuracy to very usable levels. - Source: Hacker News / 11 months ago
Rocketlane - A collaborative customer onboarding platform
Tobii Pro Lab - Eye tracking software for behavior research. Combination with other physiological data while you design, execute, and analyze with heat maps, gaze plots.
UserGuiding - Create in-app experiences with the most straightforward product adoption platform — quick implementation, lasting user engagement.
RealEye - Online Research Platform with Webcam Eye-Tracking.
Arrows - Collaborative onboarding for high-touch customers
SeeSo.io - SeeSo, the real-time eye tracking SDK for the smartphone/tablet/laptop environment. With a users' vision, reach beyond the vision.