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Troops might be a bit more popular than EverAfter. We know about 1 link to it since March 2021 and only 1 link to EverAfter. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Most b2c companies don't have CS teams, some do.. Mainly when its a high-value product with complex onboarding. I know Lumen does. Anyways, a great software for b2b that you won't hear about us often is everafter.ai - unlike the others, its for the customer-facing interaction vs. a CRM/analytics like the others. Source: almost 2 years ago
Take a look at http://troops.ai/ - they are building more product. Source: almost 3 years ago
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