Software Alternatives, Accelerators & Startups

Evidence Recorder VS NICE inContact

Compare Evidence Recorder VS NICE inContact and see what are their differences

Evidence Recorder logo Evidence Recorder

MapScenes Systems: Software for accident and crime scene reconstruction and animation. Evidence collection and diagramming software.

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • Evidence Recorder Landing page
    Landing page //
    2023-08-03
  • NICE inContact Landing page
    Landing page //
    2023-10-04

Evidence Recorder videos

Evidence Recorder Occupy Reference Point

More videos:

  • Review - Evidence Recorder Assistant Occupy Baseline

NICE inContact videos

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to Evidence Recorder and NICE inContact)
Law Enforcement And Public Safety
Communication
0 0%
100% 100
Security Information And Event Management (SIEM)
Enterprise Communication
0 0%
100% 100

User comments

Share your experience with using Evidence Recorder and NICE inContact. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Evidence Recorder and NICE inContact

Evidence Recorder Reviews

We have no reviews of Evidence Recorder yet.
Be the first one to post

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.

What are some alternatives?

When comparing Evidence Recorder and NICE inContact, you can also consider the following products

Orna - Orna is cloud-based software designed specifically for the private security industry with integrated solutions for dispatchers, mobile responders, and administrators.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Versaterm RMS - Versaterm empowers Public Safety Agencies with a full suite of integrated modules and configurable solutions.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

CityReporter - CityReporter is an inspection application that works on mobile devices and contains modules to handle the different needs of building permit inspections, playground safety, etc.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.