Exact Audio Copy Reviews

Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Exact Audio Copy mentions (6)

• Program to automatically identify music file, download album art and lyrics? Ripping tons of CDs to my iPod lately. Recently got Cochlear Implant and training my brain to recognize sounds and musics now.

  Mac or PC? X Lossless Decoder and Exact Audio Copy both have native metadata support. Source: about 1 year ago

• Multidisk CD player

  Are you sure you want to do this. Put them on a Network Attached Storage NAS. It may sound daunting buts its easy if you have a computer and free software like EAC. It finds all the data like song titles and artwork. https://exactaudiocopy.de/. If only 50 CDs you can use a thumb drive. Source: over 1 year ago

• Question from a newbie: what's the most quality-preserving way to rip CDs

  Until now I've downloaded all my music from streaming services but I want to rip the few CDs that I have at home. I've searched online for a good way to rip them with as little quality loss as possible and I've found this dBpoweramp and Exact Audio Copy to be the gold standard but I can't quite decide on what's best or even if there's an even better option. I should also note that I'm quite technical and not... Source: over 1 year ago

• …still a lot of “holes”…but I’m getting there

  If you're interested in helping out, I suggest using Exact Audio Copy and configuring it according to this guide here, though I totally understand if you don't want to do this. Source: almost 2 years ago

• …still a lot of “holes”…but I’m getting there

  If that sounds like something you're OK with doing, I suggest using https://exactaudiocopy.de and configuring it accordingly to https://docs.google.com/document/d/1b1JJsuZj2TdiXs--XDvuKdhFUdKCdB_1qrmOMGkyveg/. Source: almost 2 years ago

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago