Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Freshdesk might be a bit more popular than Excel formula bot. We know about 12 links to it since March 2021 and only 10 links to Excel formula bot. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
I introduced the Oney Index a while ago, and have been working on it since. Thanks to a new friend, I've been able to implement some features I never know how to but always wanted to! Source: over 1 year ago
I'm using bubble.io for 3 years, but in the last 1 year, they grew a lot, and there is no other nocode platform in the market with all these types of features in it, now a days all the startup companies are looking bubble.io for startup, and you can even find some startup which are created in bubble.io and they are growing very well, like 1M visitors per month, startup like, https://excelformulabot.com/, and if... Source: over 1 year ago
I’m currently working part-time for what was my full-time job for 6 years, as I’ve been focused on growing Excelformulabot.com, a web application and spreadsheet add-on for Excel & Google Sheets that uses AI to translate text instructions into formulas within seconds. Source: over 1 year ago
Isn't this just ExcelFormulaBot? They posted on this sub 5 months ago. Source: over 1 year ago
Someone sent me https://sheethelp.carrd.co/ , which apparently can help you with errors, but they have a waiting list. And https://excelformulabot.com/ lets you write formulas or understand them. Source: over 1 year ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
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