Freshservice might be a bit more popular than Experts Exchange. We know about 3 links to it since March 2021 and only 3 links to Experts Exchange. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Looks like they changed it to https://go.experts-exchange.com/. Source: over 2 years ago
This sort of thing comes up all the time. I remember back in the VB6 days experts-exchange.com was full of questions like, "how do I put 2.5 million rows in a listview quickly?" and the answer, of course, is "you don't; nobody is going to scroll through 2.5 million rows.". Source: almost 3 years ago
Haha.. Well it's true, and experts-exchange.com still exists but it's paywalled and seems pretty unpopular. Source: about 3 years ago
If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: over 2 years ago
FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 2 years ago
If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 3 years ago
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