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Exploding Topics VS HelpScout

Compare Exploding Topics VS HelpScout and see what are their differences

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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Exploding Topics logo Exploding Topics

Get inspirations for blog posts, startup projects, cocktail conversations and beyond on Trennd, the one-stop aggregator for emerging search and social trends.

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support
  • Exploding Topics Landing page
    Landing page //
    2022-07-15
  • HelpScout Landing page
    Landing page //
    2023-07-14

Exploding Topics videos

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HelpScout videos

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Category Popularity

0-100% (relative to Exploding Topics and HelpScout)

Exploding Topics

HelpScout

Market Research
100 100%
Market Research
0% 0
Customer Support
0 0%
Customer Support
100% 100
Trends
100 100%
Trends
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Exploding Topics and HelpScout

Exploding Topics Reviews

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HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Social recommendations and mentions

Based on our record, Exploding Topics seems to be a lot more popular than HelpScout. While we know about 29 links to Exploding Topics, we've tracked only 2 mentions of HelpScout. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Exploding Topics mentions (29)

  • Looking for ideas for side hustles I can do on my 12 hour shifts.
    Sounds pretty similar to the situation I found myself in. I discovered a few newsletters/tools: trending insights (free), exploding topics ($39/mo), and trends.co ($300/ yr). Source: 11 months ago
  • Advices on making money online.
    I also recommend subscribing to newsletters like new venture weekly (free) or Exploding Topics (freemium) for business ideas. Source: 11 months ago
  • Are all business models oversaturated?
    Best to start with what you're good at doing, check websites like exploding topics and answer the public to see if there is hype/market around your skillset. Get started by helping people in that niche for free, use AI tools to supercharge your work and find clients. Rinse and repeat until you start making money. Source: about 1 year ago
  • Looking for a side hustle that I can do at work
    There are places that can even help you find the perfect niche to go into like exploding niches, exploding topics to name a few. Source: about 1 year ago
  • Ways to make money
    The good news for you is starting newsletters is easier than ever. If you are not interested in starting something in your field newsletters like exploding niches or websites like exploding topics are great resources to get ideas. Source: about 1 year ago
View more

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

What are some alternatives?

When comparing Exploding Topics and HelpScout, you can also consider the following products

Glimpse - Discover trends before they're trending

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Google Trends - Explore Google trending search topics with Google Trends.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Trends.co - We track growing startup trends and explain how to pounce

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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