Software Alternatives, Accelerators & Startups

FastMail VS Usersnap

Compare FastMail VS Usersnap and see what are their differences

FastMail logo FastMail

Email, calendars, and contacts to highest standards of security, privacy and reliability.

Usersnap logo Usersnap

Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.
  • FastMail Landing page
    Landing page //
    2023-07-22
  • Usersnap Landing page
    Landing page //
    2022-01-04

Usersnap is more than a platform to collect and manage feedback: we pave the road for customer-led growth. Usersnap helps digital products increase feedback interactions and gather insights on customer problems. How?

  • Feedback widgets with screen capture: makes your communication with users on complicated issues much easier.
  • Targeted microsurveys: boosts engagement and ensures precise insights for you to make decisions with evidence.
  • Intuitive dashboard and set up: saves time for non-tech savvy teams in research, testing and monitoring customer sentiment.
  • Community and conversations: get the collective VoC with community upvotes. Build real relationships with your users by replying to feedback through Usersnap or have a open discussion on the public Usersnap Board.

Usersnap empowers startups to agile enterprises to avoid failures and build products that matter, all with the clarity of customer feedback.

FastMail

$ Details
paid Free Trial $3.0 / Monthly (per user)
Platforms
-
Release Date
-

Usersnap

$ Details
paid Free Trial $69.0 / Monthly (10 team members, 5 feedback projects)
Platforms
Google Chrome Firefox Browser
Release Date
2020 January

FastMail features and specs

No features have been listed yet.

Usersnap features and specs

  • Screen recording: Yes
  • Voice recording: Yes
  • Feedback widget: Yes
  • Feedback boards: Yes
  • Feedback & Commenting: Yes
  • Bug Tracking: Yes
  • Integrations: Yes
  • Feedback Collector: Yes
  • Flexible Pricing: Yes
  • NPS Widget: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer portal: Yes
  • Surveys: Yes

FastMail videos

Fastmail - Email Service Review

Usersnap videos

Usersnap - Grow your product with the clarity of customer feedback

More videos:

  • Review - DEMO - Usersnap - add visual feedback superpowers to Jira Software - Optimize your development

Category Popularity

0-100% (relative to FastMail and Usersnap)
Email
100 100%
0% 0
Customer Feedback
0 0%
100% 100
Enterprise Communication
100 100%
0% 0
Visual Bug Reports
0 0%
100% 100

User comments

Share your experience with using FastMail and Usersnap. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare FastMail and Usersnap

FastMail Reviews

The BEST Email Hosting Providers for Small Business in 2021
By choosing FastMail, the host will allow you to email from an address that matches your business website. You can create up to 100 your own domains ([email protected]) and 600 aliases ([email protected]). FastMail will also allow you to use one inbox to send and read mail from every alias and if you encounter some problems, FastMail will deliver great assistance from their...
Moving away from GMail
Fastmail was my top choice, from a usability perspective and I read many good reviews of it. It ticks all the boxes, at a cost of 50$ per year. I evaluated it a year ago, but because the construction of my house started, I put the email migration project on hold.
Source: rolisz.ro
Have a private email account
Use Fastmail, Posteo, Mailbox, or any similar service where you actually pay $1-$3 per month and in return get a completely ad-free spam-free wonderful email experience.
Source: sivers.org
15 Best Email Hosting for Small Business (2019)
In case you want to migrate away from FastMail or make backup of your data, you can download all your data on FastMail.

Usersnap Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Saber Feedback is very similar to UserSnap in that users can highlights issues on your website. The major difference is that the notes you take in this customer feedback tool are based more on highlighted elements and not using drawings or arrows. All notes created are saved as a screenshot which can be sent to you by email. Great for bugs and UX isses!
Source: mopinion.com
Top 10 Bug Tracking Tools for Web Developers and Designers
Usersnap is a bug tracking tool that offers maximum integration for project management tools like JIRA, Trello, Slack, Intercom and Zendesk. It gives web developers the advantage of a floating widget over the clouds to leave annotations placed above the webpage. Usersnap allows Java script responses and that makes it a most powerful tool for receiving bug reports from the...

Social recommendations and mentions

Based on our record, FastMail seems to be a lot more popular than Usersnap. While we know about 51 links to FastMail, we've tracked only 4 mentions of Usersnap. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

FastMail mentions (51)

  • 📨 Building your Email API with Fastmail for free!
    Have you ever wondered how to host an email system without paying even a single penny? Well, this blog will guide you through the process of building your own email system on Node.js with the integration of fastmail.com. - Source: dev.to / 4 months ago
  • Staying logged in/remembering cookies in specific containers only?
    Hi, I have recently added a few exceptions to cookie auto-deletion, e.g. To ensure my email provider (fastmail.com) remains logged in. However, for other parties who I do not trust, such as Google, I don't want to remember cookies 99% of the time. Source: 11 months ago
  • Domains and Email hosting
    Used to use MXRoute but noticed emails to Gmail and other providers were not getting through. Switched over to Fastmail highly recommend it. Source: 12 months ago
  • Chrome extension for managing your masked emails is now available!
    I too use a catchall address... And I'm always disappointed when Fastmail doesn't take all of the addresses that I get email sent to, and turn them into masked emails automatically! I guess masked emails are for people who dont have a custom domain and want to use their fastmail.com address, with some kind of email forwarding. Source: 12 months ago
  • Looking to change hosting services, forget $5 fees!
    I'm personally partial to fastmail.com for a conventional business email provider that respects privacy and has a common sense 'good enough' configuration for the vast majority of small businesses. Source: about 1 year ago
View more

Usersnap mentions (4)

What are some alternatives?

When comparing FastMail and Usersnap, you can also consider the following products

ProtonMail - Secure email with absolutely no compromises. Get your free encrypted email account today.

BugHerd - BugHerd: The Website Feedback Tool for Agencies

Zoho Mail - Zoho Mail is a secure, encrypted, and enterprise-ready email solution, a suite of apps tailor-made for your organization's needs.

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

Gmail - Gmail is available across all your devices Android, iOS, and desktop devices. Sort, collaborate or call a friend without leaving your inbox.

Marker.io - Visual feedback and bug reporting tool for websites