Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Freshdesk might be a bit more popular than Feeld. We know about 12 links to it since March 2021 and only 10 links to Feeld. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Feeld: If you're curious about exploring alternative relationship dynamics such as polyamory or threesomes, Feeld provides a space for like-minded individuals to connect and engage in meaningful conversations. Source: about 1 year ago
If you’re looking to connect with someone and lead with some sexual interests (kink or otherwise), I’d suggest Feeld. Source: over 1 year ago
I'm not sponsored by the app in case anyone thinks this post comes across that way haha! I'm just trying to introduce it more here, especially for those of us like myself who want to find others who don't want to deal with norms around dating. Here's the website: https://feeld.co/. Source: over 1 year ago
You should try feeld, if you haven't already. It's waaaaaay better for poly people. OkCupid isn't bad either. Source: almost 2 years ago
Feeld is what you're looking for. I'm sure there are others but it seems to be one of the larger ones for Poly/ENM at least, not sure about swingers per-se. Source: almost 2 years ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: about 2 years ago
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