Software Alternatives, Accelerators & Startups

Firefox Relay VS Intercom

Compare Firefox Relay VS Intercom and see what are their differences

Firefox Relay logo Firefox Relay

Keep your email safe from hackers & trackers...

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • Firefox Relay Landing page
    Landing page //
    2023-05-14
  • Intercom Landing page
    Landing page //
    2023-07-05

Intercom

$ Details
-
Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Firefox Relay videos

Meet Firefox Relay, a privacy-first and free product that hides your real email address

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to Firefox Relay and Intercom)
Email
100 100%
0% 0
Customer Support
0 0%
100% 100
Disposable Email
100 100%
0% 0
CRM
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Firefox Relay and Intercom

Firefox Relay Reviews

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Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Social recommendations and mentions

Based on our record, Firefox Relay seems to be a lot more popular than Intercom. While we know about 83 links to Firefox Relay, we've tracked only 6 mentions of Intercom. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Firefox Relay mentions (83)

  • Protect your emails (short note)
    Other services like this one: addy.io or relay.firefox.com (no pgp, as I remember). - Source: dev.to / 2 months ago
  • Everyone Wants Your Email Address. Think Twice Before Sharing It
    Firefox Relay is a handy assistant to at least stymie email tracking and is neatly integrated with the browser. The free tier gets you a few masked emails that forward to your actual inbox. You can't reply through the masked email without paying, but that might not be necessary for all. It feels like retaining some semblance of privacy is a losing battle. Data clean rooms are industry standard now and many... - Source: Hacker News / 5 months ago
  • Mozilla names new CEO as it pivots to data privacy
    That isn't alarmist, but almost all privacy features in Brave are already in Firefox as well. Looking at this page: - Chromium customizations: Not necessary in Firefox - Client-side encryption for Brave Sync: https://support.mozilla.org/en-US/kb/how-firefox-sync-keeps-your-data-safe-even-if-tls-fails - DeAMPing: I think AMP has been dead for a few years now - Limiting network server calls: I think this is a bit... - Source: Hacker News / 5 months ago
  • Mozilla Monitor Plus: automatically remove your personal info from data brokers
    > In a sense, it sounds like the advice of the services is less subscribing to them than trying not to have a few e-mails that map to your personal identity. Firefox Relay is a great way to do that :) https://relay.firefox.com Integrating that with Monitor is pretty high on at least my personal wish list. - Source: Hacker News / 5 months ago
  • Ask HN: How can we help Firefox not to dissapear?
    > In what ways has mozilla meaningfully dared to try and expand their revenue streams? I think that Mozilla VPN is pretty nice. It's based on Mullvad VPN, so they seem to know their audience (given that Mullvad has a pretty okay reputation among many tech savvy or privacy conscious folks, a lot of which probably use something like Firefox as well): https://www.mozilla.org/en-US/products/vpn/ I guess there's also... - Source: Hacker News / 8 months ago
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Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: over 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: over 2 years ago
View more

What are some alternatives?

When comparing Firefox Relay and Intercom, you can also consider the following products

SimpleLogin - Receive and send emails anonymously. Create a unique email address for each website to avoid cross-site tracking and protect your inbox from spam, phishing and data breaches.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

AnonAddy - Create unlimited aliases for free. Protect your email from spam using disposable addresses. Encrypt forwarded emails with PGP encryption using this service.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

33Mail - Simple free disposable email address service, unlimited free disposable email addresses.

Drift - A messaging app that helps you grow your business.