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Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Freshdesk should be more popular than Fission.io. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
The FaaS platform gained a lot of popularity which resulted in many competitors. There was OSS providers like OpenFaaS or Fission. There were of course the commercial versions to like Azure Functions and Google Cloud Functions. - Source: dev.to / about 2 months ago
This is where I see K8S coming in – teachers can provide dev deployments that are setup for students to learn. Teachers can also provide containers that run automated tests against the student containers for assessment! Plus, we can smooth over some of the git workflow stuff for the ripest of beginners; we can integrate with github to sync their work on our platform to repositories on their github account, so that... Source: over 1 year ago
I use https://fission.io/ on Kubernetes to emulate AWS Lambda + API Gateway to run Python functions. I use their YAML Spec functionality to deploy functions. It works well for my use case. Source: almost 2 years ago
After doing a lot of research, I ended up settling on the Fission.io framework to support this project. Fission is an open-source Serverless framework running in kubernetes. Think AWS Lambdas, but we are in control of every part of the infrastructure. Kubernetes gives us the power to define the environments the containers will be executed in, and any other resources they need. This gives us the control we need to... - Source: dev.to / almost 2 years ago
Nope. I was using https://fission.io/. Source: about 2 years ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
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