Software Alternatives, Accelerators & Startups

Five9 VS APILayer

Compare Five9 VS APILayer and see what are their differences

Five9 logo Five9

Five9 provides cloud-based call center software for sales, marketing and support.

APILayer logo APILayer

API marketplace and ready to run app backends for your mobile app and website.
  • Five9 Landing page
    Landing page //
    2023-05-12
  • APILayer Landing page
    Landing page //
    2022-07-04

APILayer is a highly curated API marketplace with a focus on reliability, scalability, and quality. It allows API developers to monetize their APIs while letting others build the next big thing easier, all with a single API key and SDK. Trusted by over 1 million developers for secure and scalable REST APIs. All APIs have a free plan. No credit card is required.

Five9 videos

Five9 CEO: Call Centers in the Cloud | Mad Money | CNBC

More videos:

APILayer videos

All You Need To Know About APILAYER!

Category Popularity

0-100% (relative to Five9 and APILayer)
Communication
100 100%
0% 0
API Tools
0 0%
100% 100
Enterprise Communication
100 100%
0% 0
Developer Tools
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Five9 and APILayer

Five9 Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Five9 combines everything your business needs to launch a complete customer service and sales call center. Focused on enterprise businesses, Five9 includes workforce management tools, predictive dialing, and CTI screen pops to help agents provide better service and not miss a chance to upsell.
The Top 9 Aircall Alternatives: How Do They Compare?
Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended, and omnichannel contact centers worldwide.
Source: aircall.io
Call Centre Software in 2022 – Top Solutions for Customer Service & Agent Performance
Recognised by Gartner as a Leader for Contact Centres, Five9 Virtual contact centre software includes solutions for in-house, work from home and outsourced agents to manage communications across phone, web, email, chatbox, SMS and social.
10 Best Call Center Software (December 2022)
Five9’s call center platform offers four different plans with an increasingly robust feature set, but all of them offer both inbound and outbound calls, call recording and 24/7 support. Plus, the intuitive dashboard is kind of like a slim CRM for your support team to access calls, emails and notes for each client. The higher tiers offer omnichannel support for email and...
Source: www.forbes.com
Best Call Center Software: The Complete List (2020 Update)
Five9 Call Center Software helps agents become 300% more productive on the phone, so they can sale more and serve better. Five9 offers help with inbound, outbound, multichannel, collections, customer service, sales and marketing, outsourcing, and more.

APILayer Reviews

We have no reviews of APILayer yet.
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Social recommendations and mentions

Based on our record, APILayer should be more popular than Five9. It has been mentiond 5 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Five9 mentions (1)

  • Specific DNS Issues
    Hi, suddenly while at work today, I lost connection to the website (Five9 - Cloud Call Center Software). I could not reconnect and have yet been able to. I noticed that this was the only site I could not access (not directly Five9.com, but we use a specific login -- (https://us9.five9.com/login/)The only error messages I am getting are ERR_CONNECTION_TIMED_OUT and DNS_PROBE_FINISHED_NXDOMAIN. Source: about 2 years ago

APILayer mentions (5)

  • Top 3 Rapid API Competitor Available On The Web
    API Layer stands out as a comprehensive API Marketplace, offering a curated selection of APIs to streamline development processes. With a focus on quality and reliability, API Layer enables developers to access a diverse ecosystem of APIs, ensuring compatibility and scalability. The platform emphasizes robust API management and integration solutions, fostering a community-driven approach to enhance collaboration.... Source: 7 months ago
  • Top 3 Rapid API Alternatives In 2024
    API Layer is an API marketplace focused on providing access to high-quality APIs for developers. They curate and test APIs before listing them, ensuring their reliability and ease of use. Additionally, they offer various tools and services to support developers throughout the API integration process. Did you know that more than 1 million developers have used the APIs available in this API marketplace? In addition,... Source: 7 months ago
  • [xGov-71] ASA Stats Point in Time - tax reporting reference for US citizens - ASA Stats
    In order to prepare data for the users coming from the countries outside of US, ASA Stats will use APILayer (https://apilayer.com/) for conversion between currencies. Source: 8 months ago
  • How to find the best weather API for your needs
    API stands for “Application Programming Interface” and refers to the various means one company has of communicating with another company’s software internally. An API would allow a third party such as Facebook to directly access the various functions of an external application, such as ordering a product on Amazon. A company will likely release an API in order to increase its audience by enticing others to develop... Source: over 1 year ago
  • Tools to check email copy for spam words?
    Https://apilayer.com/ is an API. It offers various plans including free plan. It will work with any text such as comment, email or plain texts. Source: over 1 year ago

What are some alternatives?

When comparing Five9 and APILayer, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

RapidAPI - API marketplace for finding and connecting to the world's top APIs.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

ApyHub - As the software developer's utility belt, ApyHub offers a collection of powerful utility APIs, making it easier for developers to access data & functionality, save time and boost efficiency.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Postman - The Collaboration Platform for API Development