Software Alternatives, Accelerators & Startups

Flarum VS Kustomer

Compare Flarum VS Kustomer and see what are their differences

Flarum logo Flarum

Flarum is the next-generation forum software that makes online discussion fun. It's simple, fast, and free.

Kustomer logo Kustomer

Kustomer is the first intelligent CRM for customer experience that enables you to know everything about every customer.
  • Flarum Landing page
    Landing page //
    2021-07-27
  • Kustomer Landing page
    Landing page //
    2023-09-22

Flarum videos

How to Install Flarum Extensions to Super-Charge Forum?

More videos:

  • Tutorial - Custom pages that open modals and discussion composer (Flarum beta7 extension tutorial)

Kustomer videos

What is Kustomer?

More videos:

  • Review - Get True Omnichannel Customer Service with Kustomer
  • Review - Customer Success QBRs (Quarterly Business Reviews) Best Practices | Chad Horenfeldt - Kustomer

Category Popularity

0-100% (relative to Flarum and Kustomer)
Forums And Forum Software
Help Desk
0 0%
100% 100
Forums
100 100%
0% 0
Customer Support
0 0%
100% 100

User comments

Share your experience with using Flarum and Kustomer. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Flarum and Kustomer

Flarum Reviews

  1. BPM Counter

    BPM Counter analyzes the tempo of incoming audio in beats per minute (bpm). The detection circuit looks for any transients, also known as impulses, in the input signal. Transients are very fast, nonperiodic sound events in the attack portion of the signal. The more obvious this impulse is, the easier it is for BPM Counter to detect the tempo.


IndieHackers: Best forum software
I used Flarum when trying to get a community set up for my product (ended up abandoning it to revisit when we have a larger customer base). It worked fairly well and I enjoyed it but it's definitely beta and unless you're fairly tech savvy it's not quite worth the setup / maintenance. Lots of config changes, crashes, huge issues with plugins, and some features missing. I'd...

Kustomer Reviews

Top 13 Freshdesk alternatives and competitors for 2024
Kustomer is a tricky one. Customer reviews compare similarly to Freshdesk, but because Meta has divested in the software, the future of Kustomer is uncertain.
Source: www.zendesk.com

Social recommendations and mentions

Based on our record, Flarum seems to be more popular. It has been mentiond 35 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Flarum mentions (35)

  • Stop Using Discord
    Load quicker than Discourse and feel snappy. [0]: https://flarum.org/. - Source: Hacker News / about 1 month ago
  • Posthog is closing their Slack community in favor of forum
    From a user perspective I really like Flarum https://flarum.org/ Some example forums that use flarum: Flarum itself: https://discuss.flarum.org/ GrapheneOS: https://discuss.grapheneos.org/ Kagi and Orion: https://kagifeedback.org/ https://orionfeedback.org/ Mailcow: https://community.mailcow.email/ Many more can be found here: https://builtwithflarum.com/. - Source: Hacker News / 6 months ago
  • Introducing the new Godot Forum
    Nice! I kinda wish they went with https://flarum.org/ instead of discourse, though. I think Flarum is the better forum software and it is also open source. Source: 7 months ago
  • Show HN: Booklet – modern discussion forum for professional groups
    Not sure yet how this compares to Flarum - https://freeflarum.com/ you can self-host too https://flarum.org/. - Source: Hacker News / 10 months ago
  • Don't Use Discord as a Forum
    Https://flarum.org/ is a nice modern alternative, also free. - Source: Hacker News / 10 months ago
View more

Kustomer mentions (0)

We have not tracked any mentions of Kustomer yet. Tracking of Kustomer recommendations started around Mar 2021.

What are some alternatives?

When comparing Flarum and Kustomer, you can also consider the following products

Discourse - Discourse is an open source discussion platform built for the next decade of the Internet.

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

XenForo - Intuitive. Social. Engaging. Fast. XenForo brings a fresh outlook to forum software.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

phpBB - Raspberry Pi. The Raspberry Pi is a cheap, credit-card sized computer. The official website uses phpBB for their discussion forums. phpBB is not affiliated with nor responsible for any of the sites listed on the showcase.

Hubspot Service Hub - HubSpot's customer service software makes supporting customers easy. Help your customers on the channels they prefer, while driving efficiency for your team.