Flask Reviews

Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Flask mentions (42)

• PSET 9 Finance - What is "disable response caching" and the function they ask to notice

  "After configuring Flask, notice how this file disables caching of responses (provided you’re in debugging mode, which you are by default in your code50 codespace), lest you make a change to some file but your browser not notice. ". Source: about 1 year ago

• How to Send an Email in Python

  Flask, which offers a simple interface for email sending— Flask Mail. (Check here how to send emails with Flask). - Source: dev.to / over 1 year ago

• Plotting Bookmarks with Flask, Matplotlib, and OAuth 2.0

  Lang="en"> Plot Bookmarks!{% block title %}{% endblock %} rel="stylesheet" href="https://stackpath.bootstrapcdn.com/bootstrap/4.2.1/css/bootstrap.min.css" /> class="container"> Plot Bookmarks by Date {% block containercontent %}{% endblock %} /> class="footer"> class="text-muted"> >This is a... - Source: dev.to / almost 2 years ago

• Determining what version of Flask is installed

  What's the easiest way to determine which version of Flask is installed? Source: about 2 years ago

• What is the point of uWSGI?

  I'm looking at the WSGI specification and I'm trying to figure out how servers like uWSGI fit into the picture. I understand the point of the WSGI spec is to separate web servers like nginx from web applications like something you'd write using Flask. What I don't understand is what uWSGI is for. Why can't nginx directly call my Flask application? Can't flask speak WSGI directly to it? Why does uWSGI need to get... Source: about 2 years ago

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago