Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Freshdesk should be more popular than Framer Motion. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
The two most popular choices now (circa Jan 2024) are React Transition Group, started in 2016, and Framer Motion, started in 2018. I'm not too familiar with the former, so this article solely dives into the workings of AnimatePresence from Framer Motion and how it's able to enable exit animations. - Source: dev.to / 6 months ago
FWIW, I built the site using amazing OSS libraries like cobe.vercel.app, airbnb.io/visx, framer.com/motion, radix-ui.com, tailwindcss.com, and many more – so maybe you can refer to those to build something similar! Source: over 1 year ago
Not really – the globe was made with cobe.vercel.app, the graphs with airbnb.io/visx, the animations with framer.com/motion – all of which are really amazing open-source libraries! Source: over 1 year ago
Thank you so much! I can't take all the credits however – I'm building on top of the shoulder of giants/amazing OSS libraries like cobe.vercel.app, airbnb.io/visx, framer.com/motion, radix-ui.com, tailwindcss.com, and many more! :). Source: over 1 year ago
Our animation functionality basically works now... there's just a slight problem. The animation looks terrible. Luckily, we can use Variants in Framer Motion to solve our problem. - Source: dev.to / about 2 years ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: about 2 years ago
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