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FreeAgent VS Zendesk

Compare FreeAgent VS Zendesk and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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  3. » Reviews
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FreeAgent logo FreeAgent

Say hello to your business's new best friend. Accounting software trusted by over 35,000 freelancers and small businesses

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website
  • FreeAgent Landing page
    Landing page //
    2023-10-19
  • Zendesk Landing page
    Landing page //
    2024-05-06

FreeAgent videos

+ Add

FreeAgent Online Accounting Software for Freelancers - Review

More videos:

  • Review - FreeAgent Overview - Online accounting software for Contractors & Freelancers
  • Review - Seagate FreeAgent Go Review

Zendesk videos

+ Add

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to FreeAgent and Zendesk)

FreeAgent

Zendesk

Accounting
100 100%
Accounting
0% 0
Customer Support
0 0%
Customer Support
100% 100
Bookkeeping
100 100%
Bookkeeping
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

Share your experience with using FreeAgent and Zendesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare FreeAgent and Zendesk

FreeAgent Reviews

  1. Easiest way to todo Accounting in the UK

    I can only speak to the UK, but I have found FreeAgent to be an amazing tool for running a limited company in the UK.

    I have managed to integrate all of my bank accounts, Barclays, wise, capital on tap and have payments only auto explain, that and their API enables me to feed in Stripe invoices automatically and have them marry up with payments. Making day to day accounting easy.

    I log in once a week and everything is just there. Once a month I press submit payroll and I am basically done, no need to pay for an expensive payroll service.

    🏁 Competitors: Xero
    👍 Pros:    Great value for the money
7 Best QuickBooks Alternatives for Small Businesses
FreeAgent is an accounting software designed specifically for small-business owners. It only has one price — $24/month — and it comes with pretty much everything you’ll need from an accounting perspective. This includes invoicing, expense tracking, sales tax calculation and a dashboard that offers you a real-time view of your cash flow. Other FreeAgent perks include...
Source: www.fundera.com
20 best accounting software tools
The standout feature of this app is its automatization – each time you enter new bank statements, expenses, and invoices, FreeAgent automatically builds corresponding accounts in its system in real-time.
Source: clockify.me
The Top 11 Cloud-Based Accounting Solutions for Small Businesses
FreeAgent makes it easy for you to collaborate with your accountant as well. You can give them access to your financial documents. This is much more efficient than printing, scanning, or mailing them.
Source: navitance.com
Accounts Receivable Software
FreeAgent is an award-winning online accounting system specifically designed to meet the needs of small businesses and freelancers around the world. FreeAgent puts you in control by giving you real-time visibility of how your business is performing. Create professional looking invoices and automatically chase payments, manage expenses and projects, track your time and set...
Source: www.capterra.com

Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features
10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Source: www.bolddesk.com
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
Source: www.helpscout.com
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Social recommendations and mentions

Based on our record, Zendesk seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

FreeAgent mentions (0)

We have not tracked any mentions of FreeAgent yet. Tracking of FreeAgent recommendations started around Mar 2021.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 8 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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What are some alternatives?

When comparing FreeAgent and Zendesk, you can also consider the following products

FreshBooks - The ideal accounting software for small business owners.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Xero - Xero is online accounting for your small business.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

QuickBooks - Business runs better with QuickBooks, the #1 accounting solution for small business.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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