FreshBooks VS Usersnap

Compare FreshBooks VS Usersnap and see what are their differences

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Employee Monitoring Software with Screenshots, Internet, Activity and Time Tracking featured

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FreshBooks

The ideal accounting software for small business owners.

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Usersnap

Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

Landing page //
2021-11-01

Landing page //
2022-01-04

Usersnap is more than a platform to collect and manage feedback: we pave the road for customer-led growth. Usersnap helps digital products increase feedback interactions and gather insights on customer problems. How?

Feedback widgets with screen capture: makes your communication with users on complicated issues much easier.
Targeted microsurveys: boosts engagement and ensures precise insights for you to make decisions with evidence.
Intuitive dashboard and set up: saves time for non-tech savvy teams in research, testing and monitoring customer sentiment.
Community and conversations: get the collective VoC with community upvotes. Build real relationships with your users by replying to feedback through Usersnap or have a open discussion on the public Usersnap Board.

Usersnap empowers startups to agile enterprises to avoid failures and build products that matter, all with the clarity of customer feedback.

FreshBooks

Website: freshbooks.com
Pricing URL: Official FreshBooks Pricing
$ Details: paid Free Trial $15.0 / Monthly (5 Billable Clients)
Platforms: -
Release Date: 2003 January
Startup details
Country: Canada
State: Ontario
City: Toronto
Founder(s): Michael McDerment
Employees: 250 - 499

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Usersnap

Website: usersnap.com
Pricing URL: Official Usersnap Pricing
$ Details: paid Free Trial $69.0 / Monthly (10 team members, 5 feedback projects)
Platforms: Google Chrome Firefox Browser
Release Date: 2020 January

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FreshBooks features and specs

No features have been listed yet.

Usersnap features and specs

Screen recording: Yes
Voice recording: Yes
Feedback widget: Yes
Feedback boards: Yes
Feedback & Commenting: Yes
Bug Tracking: Yes
Integrations: Yes
Feedback Collector: Yes
Flexible Pricing: Yes
NPS Widget: Yes
Customer Support: Yes
Customer Feedback Widget: Yes
Customer portal: Yes
Surveys: Yes

FreshBooks videos

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FreshBooks Review and Pricing for 2019

Usersnap videos

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Usersnap - Grow your product with the clarity of customer feedback

Category Popularity

0-100% (relative to FreshBooks and Usersnap)

FreshBooks

Usersnap

Accounting

100 100%

Accounting

0% 0

Customer Feedback

0 0%

Customer Feedback

100% 100

Bookkeeping

100 100%

Bookkeeping

0% 0

Visual Bug Reports

0 0%

Visual Bug Reports

100% 100

User comments

Share your experience with using FreshBooks and Usersnap. For example, how are they different and which one is better?

Reviews

These are some of the external sources and on-site user reviews we've used to compare FreshBooks and Usersnap

FreshBooks Reviews

Top 9 NetSuite Alternative Software for Professional Services

Like Xero and QuickBooks, FreshBooks can be a good alternative to NetSuite for users looking for essential financial features. It’s an affordable option for streamlining financial processes and client billing. However, a notable downside frequently mentioned in reviews is issues with customer support, especially response times.

Source: productive.io

5 Best Alternatives to QuickBooks Accounting Software

FreshBooks has three pricing plans with monthly charges ranging from $15 to $55, depending on the number of clients and required features. It also features a custom plan for large businesses. The company periodically offers discount promotions as well, availing its pricing tiers for up to 50% off the nominal cost. FreshBooks’s costs and plans are quite similar to those of...

Source: www.businessnewsdaily.com

The 8 Best QuickBooks Alternatives for Small Businesses

FreshBooks requires little in the way of setup, so you can be up and running in minutes. It is best suited for freelancers and sole proprietors. FreshBooks offers a self-employed plan, along with a teams plan for small businesses with multiple users. As an added bonus, FreshBooks includes a highly intuitive interface that even computer novices will be comfortable with.

Source: www.fool.com

7 Best QuickBooks Alternatives for Small Businesses

If you’re worried about getting stuck on an issue with the software and having to wade through pages of online FAQs to try to solve the problem yourself, don’t be. FreshBooks has excellent customer-service associates who respond quickly to your questions, often replying to emails within 90 minutes and to phone calls within three rings.

Source: www.fundera.com

20 best accounting software tools

If you’re looking for a free alternative to the more expensive accounting tools such as QuickBooks and FreshBooks, you can try Wave Accounting – you’ll get a cost-effective invoicing and accounting app that allows card processing and handling payroll.

Source: clockify.me

Usersnap Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion

Saber Feedback is very similar to UserSnap in that users can highlights issues on your website. The major difference is that the notes you take in this customer feedback tool are based more on highlighted elements and not using drawings or arrows. All notes created are saved as a screenshot which can be sent to you by email. Great for bugs and UX isses!

Source: mopinion.com

Top 10 Bug Tracking Tools for Web Developers and Designers

Usersnap is a bug tracking tool that offers maximum integration for project management tools like JIRA, Trello, Slack, Intercom and Zendesk. It gives web developers the advantage of a floating widget over the clouds to leave annotations placed above the webpage. Usersnap allows Java script responses and that makes it a most powerful tool for receiving bug reports from the...

Source: www.w2ssolutions.com

Social recommendations and mentions

Usersnap might be a bit more popular than FreshBooks. We know about 4 links to it since March 2021 and only 3 links to FreshBooks. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

FreshBooks mentions (3)

How do your employees/subcontractors track time?
Do you want to tie contractor's logged time to specific clients and projects? I was using a PHP application installed on my own server for years and the developer seems to have all but abandoned it so I've been looking for alternatives. I'm currently testing out Freshbooks and after about a month using it, here are my observations:. Source: over 1 year ago
How to bill your clients?
Take a look at dubsado.com and freshbooks.com for ideas. Source: over 1 year ago
Good time tracking/invoice software
Maybe try freshbooks.com, been using them with a company we do business with and hasn't let me down. Also looks like they have time tracking software. Source: almost 3 years ago

Usersnap mentions (4)

Chatbot widget for support, bugs and feedback?
We are using User Snap. https://usersnap.com/. Source: about 1 year ago
Ask HN: Is there a tool / product that enables commenting on HTML elements?
Https://usersnap.com/ could be an option. - Source: Hacker News / almost 2 years ago
Customer Feedback
Accelerate growth of your business with the right customer feedback! We provide some proven strategies and tactics to prioritize customer experience for increased revenue. Source: over 2 years ago
User Feedback
Indicate how well your product perform with the help of user feedback! This helps you to identify areas where you still fall short and improve them by taking active measures. Source: almost 3 years ago