Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

AccuWeather Reviews

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago

AccuWeather mentions (39)

• January- February

  Greater Cleveland usually is excellent at removing snow and treating roads, and snow storms are much less frequent, with thaws very rapid these days. Again, check accuweather.com for daily temperatures in 2023 for those days you plan on being in Cleveland. Source: 7 months ago

• January- February

  Check accuweather.com for January and February of 2023. Weatherspark.com also offers monthly and even daily climate histories. Source: 7 months ago

• Moving to Cleveland from California beginning of 2024

  Here's a useful thread for preparing for northern Ohio winters. Top suggestions IMO: drive more slowly and allow more time for travel in those now limited days with snowy, icy conditions, going is easy, stopping is hard; watch out for black ice when walking or driving; get thinsulate gloves, shoes/boots with good winter traction, knit caps, a couple zip-up hoodies for easy layering; good all season tires (check... Source: 7 months ago

• Do YSU's new president and board of trustees support S.B. Bill 83?

  Shouldn't all YSU students be taught why 5 percent of Canadian forests were destroyed by wildfires in 2023, an area much greater than the land area of the state of NY, and about the resulting health impacts of flooding northern Ohio with high levels of fine particle pollution? How many Youngstown residents know that fine particle pollution in northern Ohio far exceeds the EPA's annual limits? (You can check... Source: 7 months ago

• Visiting downtown Cleveland in January can be a relative bargain

  I would visit Edgewater Park, Wendy Park and the Cleveland Lakefront Nature Preserve to experience Lake Erie in winter. Be prepared to dress warmly in layers, but you also might find surprisingly good weather. Check out accuweather.com for Cleveland temperatures in January 2023. The accuweather.com forecast a week out should be relatively reliable, so pay attention to cancellation fees in the unlikely... Source: 7 months ago