Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Ahrefs Backlink Checker Reviews

1. Julia

   over 1 year ago

   I use Ahrefs for gathering information about competitors' backlinks and general info on competitors, their DR, UR, traffic. I use it for several months. The information I gather with ahrefs helps me to understand general competitors' linkbuilding strategies. I'd like to have more for this money, site audit for example.

   🏁 Competitors: Serpstat Website SEO Checker

   👍 Pros:    Easy tu use and find referring and linked domains.

   👎 Cons:    Limited functionality at 99$ package.

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago

Ahrefs Backlink Checker mentions (16)

• Notepad++: Help us to take down the parasite website

  Using this, https://ahrefs.com/backlink-checker/ I use it a lot. It's great to find dev resources, hidden gems, sites that talk about a specific topic, etc. It does have a limit (100 links), but for purposes such as this one - it is an absolute must-have bookmark for me. - Source: Hacker News / 3 months ago

• How do you go about getting your first SEO backlinks?

  Ahref backlinks checker (to research backlinks). Source: about 1 year ago

• For a given URL, is there a way to see what other sites link to it?

  Actually it's very possible to check what websites link to a given url. There's various tools used to check for backlinks, I linked to one in my other comment (https://ahrefs.com/backlink-checker). Source: over 1 year ago

• For a given URL, is there a way to see what other sites link to it?

  Yeah, you can a tool like this: https://ahrefs.com/backlink-checker. Source: over 1 year ago

• Is anyone worried about the chemical cloud drifting into Canada?

  Just did some playing around with a couple tools, backlink checkers, the internet archive, reverse image lookup, and a bit of google-fu. Source: over 1 year ago