Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Animation Paper Reviews

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago

Animation Paper mentions (10)

• Need advice on a good computer for animation

  I know a coworker that uses clip studio. Also if you're adventurous, Blender with grease pencil might be a great option. See also: Https://animationpaper.com/ Https://opentoonz.github.io/e/ neat! yt. Source: 7 months ago

• Help me understand the terminology, specifically with paperless

  Based on the content of your question, you need to check out this new Freeware for animation software. Be one of the first 50 users to download it and use it to your advantage. https://animationpaper.com/. Source: about 1 year ago

• Not being good enough

  Take it easy. You’ve got plenty of time. I’d ditch adobe animate, although it has its benefits, and check out something like https://animationpaper.com/ and pick up Richard Williams animation survival kit and you’ll be set for a while. Try doing a few of the exercises and then try doing a 10 second short so you can start seeing all the parts of animation. There’s a ton of careers in animation that may grab your... Source: over 1 year ago

• is a degree worth postgrad uncertainty/is life with an arts degree really that bad?

  Download https://animationpaper.com/ and watch this guy https://www.youtube.com/c/AMBAnimationAcademy. Source: over 1 year ago

• Ask HN: What tech stack would you use to write Animation software?

  Hello fellow animation enthusiast. I'm curious about why you are writing a new program rather than working with the existing open source codebases of OpenToonz/Morevna/Pencil2D? (They are C++/Qt for whatever that's worth). Not to mention what Blender has accomplished with the development of the Grease Pencil module. You might also look at what Niels Krogh Mortensen is doing with his Animation Paper software... - Source: Hacker News / about 2 years ago