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Freshdesk VS Asset Panda

Compare Freshdesk VS Asset Panda and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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Freshdesk logo Freshdesk

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
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Asset Panda logo Asset Panda

The cloud is playing a very important role for companies who utilize asset management software to track their assets or inventory. See how Asset Panda is leading the field thanks to their cloud-based tracking platform.
  • Freshdesk Landing page
    Landing page //
    2022-01-28
  • Asset Panda Landing page
    Landing page //
    2023-06-24

Asset Panda's asset management software helps your organization streamline the process of asset tracking and asset control. Our cloud-based asset tracking software is the most flexible, user-friendly, and customizable system available and supports integrations with the world's best software. The full-featured desktop app pairs with mobile iOS & Android apps with built-in mobile barcode scanning, so there's no need to purchase a separate barcode scanner. In addition to asset management, Asset Panda helps you with inventory management, auditing your fixed assets, maintenance tracking, asset depreciation, equipment tracking, and much more. Learn more about how our asset tracking system helps clients see an 800% ROI in saved time alone today!

Freshdesk videos

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Best Free Helpdesk Ticket System - Freshdesk Setup Tutorial, How I Use It, Why You Should....

More videos:

  • Demo - Freshdesk Mint Demo: Understanding the basics of the helpdesk
  • Review - Freshdesk Mint Overview
  • Review - Freshdesk Review: Is It Good?
  • Review - Freshdesk vs Zendesk: Choosing Between the Leaders on the Market
  • Review - Freshdesk Review: Client Friendly Ticketing System
  • Review - Freshdesk Review 2022 | Best Customer Service Software
  • Review - Freshdesk Review

Asset Panda videos

+ Add

Asset Tracking - Asset Panda

More videos:

  • Tutorial - Importing Assets - Asset Panda Tutorial
  • Review - Asset Tracking -Timberhorn Save Time and Money with Asset Panda

Category Popularity

0-100% (relative to Freshdesk and Asset Panda)

Freshdesk

Asset Panda

Customer Support
100 100%
Customer Support
0% 0
Asset Management
0 0%
Asset Management
100% 100
Help Desk
100 100%
Help Desk
0% 0
Asset Tracking
0 0%
Asset Tracking
100% 100

User comments

Share your experience with using Freshdesk and Asset Panda. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Freshdesk and Asset Panda

Freshdesk Reviews

  1. Does what it says on the box

    Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

    My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

    🏁 Competitors: HelpScout, Zendesk
    👍 Pros:    Straightforward|Free basic plan
    👎 Cons:    Missing a feature
10 Best Freshdesk Alternatives for Businesses in 2024
Certainly, Freshdesk can prove beneficial for specific businesses, but it may not be suitable for everyone. The extensive list of features, while initially appealing, presents a major challenge, as most teams only utilize a handful of specialized capabilities, rendering the rest unnecessary.
Source: www.bolddesk.com
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If you’re in the market for help desk software, you’ve probably heard of Freshdesk — or maybe you’re already using it. Whatever the case, you might not be aware of how Freshdesk’s competitors compare.
Source: www.helpscout.com
Top 13 Freshdesk alternatives and competitors for 2024
Freshworks offers a suite of cloud-based tools that includes Freshdesk, its customer support software. Freshdesk allows businesses to manage customer requests and handle issues with its ticketing system. It supports multiple channels, like email, phone, and chat. Teams can automate ticket assignments and set automatic email notifications to notify customers of changes to...
Source: www.zendesk.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Freshdesk is a powerful customer service software that offers Freshchat. It is among the best alternatives to Tawk.to, which provides other tools too, and indeed it is an all-inclusive tool in the customer service industry. Like Tawk.to, it doesn’t support on-premise and is not open-source, but it supports automation and many helpful integrations like WhatsApp and Facebook...
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Some features offered by Freshdesk include automated workflows and field service management. It’s also a metric-rich platform that provides useful reports. Of course, it offers live chat but also ticketing, email, and phone support. The AI-powered chatbot is well-regarded by customers, but some of its other features are even more widely appreciated.
Source: www.tidio.com

Asset Panda Reviews

12 Best Asset Management Software For IT Teams In 2023
Asset Panda is an all-in-one asset management platform that allows you to track a variety of assets including IT assets, fixed assets, and more. The IT asset management platform features advanced inventory management techniques, which is perfect for organizations with thousands of SKUs.
Source: thectoclub.com
20 Best IT Asset Management Software in 2023: ITAM Tools and Solutions
Asset Panda, a powerful cloud-based asset relationship management platform, can manage and keep track of the interdependencies between your devices. Whether you’re managing computers, contracts, or building supplies, this scalable software adapts to your unique naming conventions, workflows, and use cases – not the other way around. The asset inventory solution from Asset...
Source: infraon.io
Best Free Asset Tracking Software
However, it won't work for live-tracking your powered assets or movable, high-value items. Asset Panda is designed for relatively low-value assets, including any type of fixed asset as well as tools, phones, computers, office furniture, important documents, or artworks. Asset Panda even notes that a client has used their service to track chickens!
Source: tech.co
The Best Asset Management Software of 2017
BMC Track-It! and SysAid are examples of customizable systems that might be a good fit because they do offer customization and APIs; other systems are configurable without any coding. This means the best value for your company is going to depend on the assets you are tracking and on the capability of the people you have working for you. It will also depend on their...
Source: au.pcmag.com

Social recommendations and mentions

Based on our record, Freshdesk seems to be more popular. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Freshdesk mentions (12)

  • Moog support?
    When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago
  • CMS with ticketing support
    What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
  • Need help picking a ticketing system
    Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
  • Beware, read carefully and make conclusions
    Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
  • What Ticket Systems do ya'll use?
    We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
View more

Asset Panda mentions (0)

We have not tracked any mentions of Asset Panda yet. Tracking of Asset Panda recommendations started around Mar 2021.

What are some alternatives?

When comparing Freshdesk and Asset Panda, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

EZOfficeInventory - Web based Asset Tracking Software

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Zangerine - All-in-One Software for Distribution, Wholesale & eCommmerce

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Gas Cylinder Tracking Software - Gas Cylinder Tracking Software is a distribution software that shows the purchase of empty cylinder inventory stock to get a refill, and it shows the inventory stock for empty company cylinders.

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