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Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Freshdesk should be more popular than BuildJet for GitHub Actions. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
Disclaimer: Co-founder of https://buildjet.com/for-github-actions While more cores can certainly help with certain types of projects, such as those that can be easily parallelized, this is not always the case. For example, web app projects won't benefit as much from additional cores. Another important factor to consider is the single-core performance of each vCPU. Many server-class CPUs, such as those used by... - Source: Hacker News / over 1 year ago
Congratulations on the launch. It looks pretty much like a self-hosted version of https://buildjet.com/for-github-actions. - Source: Hacker News / over 1 year ago
I'm a bit biased as one of the founders of BuildJet, but we solve this exact issue. BuildJet for GitHub Actions, plugs elegantly into GitHub Actions. With 1-line change in your config, you get 2x speed for half of GitHub's price. Check it out @ https://buildjet.com/for-github-actions. - Source: Hacker News / almost 2 years ago
With BuildJet for GitHub Actions, you can get up to 64 vCPU as a GitHub Actions runner. We plug right into your existing setup and have a significantly higher per core performance compared to the native runner. Check us out here: https://buildjet.com/for-github-actions. - Source: Hacker News / about 2 years ago
Incoming shameless plug; if you don’t have to handle the hosting runners, but still to reap the benefits of having proper hardware (close to the metal). Check out BuildJet for GitHub actions[1] - 2x the speed for half the price. Easy to install and easy to revert. [1] https://buildjet.com/for-github-actions. - Source: Hacker News / over 2 years ago
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