Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Freshdesk might be a bit more popular than Calcurse. We know about 12 links to it since March 2021 and only 9 links to Calcurse. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
The Windows CLI is unfriendly to developers, a bit of shoving great-grandpa in the corner (despite its origins in DOS); as such, CLI developers tend not to spend much time investing in Windows-native TUI applications. With WSL, you at least mitigate a lot of that, opening you (OP) to the *nix world of CLI/TUI applications. Within WSL, you (OP) might also investigate calcurse which allows you to associate items... Source: about 1 year ago
Calcurse: fairly complex with events, reminders, notes/todos, as well as the ability to import/export .ics iCal files, customizable layout choices, etc. Source: over 1 year ago
I use evolution the gnome email client. There is also calcurse, which is a ncurses based calendar with "experimental CalDAV support", I havent used it for too long, as I need an email application anyways and it's alright. Source: almost 2 years ago
Most folks are used to a pretty visual calendar like Google Calendar or calcurse with wizards for creating events, so entering them in a text-file feels archaic/baroque. But using remind gives me a LOT more power for creating events that do weird things like having my entries modify their text based on presentation or calculations (e.g. Birthday events that say "Joe turns 31 in 7 days", adjusting the age each year... Source: almost 2 years ago
Calcurse a text-based calendar and scheduling application. Source: about 2 years ago
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