Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

CleanMyMac X Reviews

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago

CleanMyMac X mentions (24)

• Tools that keep me productive

  CleanMyMac X - A suite of utilities for keeping your Mac in tip-top shape. - Source: dev.to / about 2 months ago

• Deleted all files and still not enough to update (2019 MacBook Air)

  A little obvious perhaps….. Have you tried a cleaning tool such as this; https://macpaw.com/cleanmymac. Source: over 1 year ago

• Never owned anything with Mac OS before, having this issue. Talk to me like I’m the biggest idiot in the world as I’ve spent the last 30 years on windows

  CleanMyMac is not anywhere close to the previously mentioned app. We are notarized by our friends at Apple and have been reviewed and available on the Mac App Store with strict rules about the security of all software distributed on the platform. You can learn about our features in more detail here: https://macpaw.com/cleanmymac. Source: over 1 year ago

• Looking for System and File Manager for Windows 11 that has similar functionality to "CleanMyMac X" for MacOS

  Here's a link to CleanMyMac X for reference: https://macpaw.com/cleanmymac. Source: over 1 year ago

• Updating to the new Mac OS

  We run the app CleanMyMac X about once a week on our 3 Macs. They never become slow. This app can also do a lot of other helpful stuff in a safe way. We have used it for several years. https://macpaw.com/cleanmymac. Source: over 1 year ago