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Freshdesk VS ClearOS

Compare Freshdesk VS ClearOS and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Freshdesk logo Freshdesk

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
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ClearOS logo ClearOS

A very good alternative for Windows Server, for free
  • Freshdesk Landing page
    Landing page //
    2022-01-28
  • ClearOS Landing page
    Landing page //
    2021-09-24

Freshdesk videos

+ Add

Best Free Helpdesk Ticket System - Freshdesk Setup Tutorial, How I Use It, Why You Should....

More videos:

  • Demo - Freshdesk Mint Demo: Understanding the basics of the helpdesk
  • Review - Freshdesk Mint Overview
  • Review - Freshdesk Review: Is It Good?
  • Review - Freshdesk vs Zendesk: Choosing Between the Leaders on the Market
  • Review - Freshdesk Review: Client Friendly Ticketing System
  • Review - Freshdesk Review 2022 | Best Customer Service Software
  • Review - Freshdesk Review

ClearOS videos

+ Add

Taking a Look at ClearOS 7.3

More videos:

  • Review - Product Review - ClearOS 7 Server Community Edition

Category Popularity

0-100% (relative to Freshdesk and ClearOS)

Freshdesk

ClearOS

Customer Support
100 100%
Customer Support
0% 0
Cloud Computing
0 0%
Cloud Computing
100% 100
Help Desk
100 100%
Help Desk
0% 0
Perimeter Security And Firewalls
0 0%
Perimeter Security And Firewalls
100% 100

User comments

Share your experience with using Freshdesk and ClearOS. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Freshdesk and ClearOS

Freshdesk Reviews

  1. Does what it says on the box

    Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

    My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

    🏁 Competitors: HelpScout, Zendesk
    👍 Pros:    Straightforward|Free basic plan
    👎 Cons:    Missing a feature
10 Best Freshdesk Alternatives for Businesses in 2024
Certainly, Freshdesk can prove beneficial for specific businesses, but it may not be suitable for everyone. The extensive list of features, while initially appealing, presents a major challenge, as most teams only utilize a handful of specialized capabilities, rendering the rest unnecessary.
Source: www.bolddesk.com
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If you’re in the market for help desk software, you’ve probably heard of Freshdesk — or maybe you’re already using it. Whatever the case, you might not be aware of how Freshdesk’s competitors compare.
Source: www.helpscout.com
Top 13 Freshdesk alternatives and competitors for 2024
Freshworks offers a suite of cloud-based tools that includes Freshdesk, its customer support software. Freshdesk allows businesses to manage customer requests and handle issues with its ticketing system. It supports multiple channels, like email, phone, and chat. Teams can automate ticket assignments and set automatic email notifications to notify customers of changes to...
Source: www.zendesk.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Freshdesk is a powerful customer service software that offers Freshchat. It is among the best alternatives to Tawk.to, which provides other tools too, and indeed it is an all-inclusive tool in the customer service industry. Like Tawk.to, it doesn’t support on-premise and is not open-source, but it supports automation and many helpful integrations like WhatsApp and Facebook...
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Some features offered by Freshdesk include automated workflows and field service management. It’s also a metric-rich platform that provides useful reports. Of course, it offers live chat but also ticketing, email, and phone support. The AI-powered chatbot is well-regarded by customers, but some of its other features are even more widely appreciated.
Source: www.tidio.com

ClearOS Reviews

Best pfSense Software Alternatives and Competitors
When it comes to router operating systems, ClearOS is a good choice since it is based on CentOS. It consists of various operating systems that are based on Red Hat Enterprise Linux source packages. ClearOS provides both a free, community-supported version and paid, professional version. This makes it an ideal IT management instrument for both small and large businesses, as...
Source: www.zenarmor.com
11 Best pfsense Alternatives To Secure Your Network
ClearOS is regarded as the Next-Gen Small Business Server because it has essential Gateway and Networking features. It provides a robust IT solution with a beautiful user experience that is entirely web-based. Simply said, ClearOS is a new approach to IT delivery.
Source: technicalustad.com
Top 7 pfSense Alternatives
ClearOS is a CentOS-based router OS. They offer a community-supported version free of cost as well as commercial options. The interface has lots of help built right in, making this a good choice for those new to rolling their own router.
Source: hometechhacker.com
10 Best pfSense Alternatives and Similar Firewalls
This pfSense replacement is a collection of operating systems for the corporate, small company, and household. There are three versions to pick from, based on your requirements and ability. ClearOS Enterprise, ClearOS Home, and ClearOS Core are the three options.
Source: www.regendus.com
5 Router OS Turns Old PC Into High Performance Router And Enterprise Network Switch
ClearOS is agile and versatile. Designed primarily for deployment on server and network devices, it can also be deployed virtually, or can be deployed as the host OS to other virtual machines. ClearOS features Marketplace, which provides a turn-key app installation engine for quickly scaling the functionality of your server. ClearOS delivers a simple & beautiful...
Source: www.geckoandfly.com

Social recommendations and mentions

Based on our record, Freshdesk seems to be more popular. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Freshdesk mentions (12)

  • Moog support?
    When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago
  • CMS with ticketing support
    What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
  • Need help picking a ticketing system
    Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
  • Beware, read carefully and make conclusions
    Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
  • What Ticket Systems do ya'll use?
    We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
View more

ClearOS mentions (0)

We have not tracked any mentions of ClearOS yet. Tracking of ClearOS recommendations started around Mar 2021.

What are some alternatives?

When comparing Freshdesk and ClearOS, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

pfSense - pfSense is a free and open source firewall and router that also features unified threat management, load balancing, multi WAN, and more

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Zentyal - Linux directory, domain, mail, gateway and infrastructure server for SMBs.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

NethServer - NethServer is an operating system for Linux enthusiasts, designed for small offices and medium...

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