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Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, ClickHouse should be more popular than Freshdesk. It has been mentiond 45 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: about 2 years ago
I would recommend to look at ClickHouse[0] which is Apache-License and is completely open-source. You can self-host it and it is one of the fastest growing OLAP database. It has good integrations with BI tools and it can be used for wide varieties of use cases. It is widely adopted[1]. I would recommend you to give it a try and validate it for your use-case. I work for ClickHouse and available for any queries or... - Source: Hacker News / 15 days ago
In the world of data management and web services, creating and managing APIs can often be a complex and time-consuming task. However, with the right tools, this process can be significantly simplified. In this article, we will explore how to create APIs for fetching data from ClickHouse tables without writing any code and manage these APIs using APISIX. ClickHouse, a fast and open-source columnar database... - Source: dev.to / about 2 months ago
For the third, examples here might be analytics plugins in specialized databases like Clickhouse, data-transformations in places like your ETL pipeline using Airflow or Fivetran, or special integrations in your authentication workflow with Auth0 hooks and rules. - Source: dev.to / 5 months ago
Online analytical processing (OLAP) databases like Apache Druid, Apache Pinot, and ClickHouse shine in addressing user-initiated analytical queries. You might write a query to analyze historical data to find the most-clicked products over the past month efficiently using OLAP databases. When contrasting with streaming databases, they may not be optimized for incremental computation, leading to challenges in... - Source: dev.to / 5 months ago
To achieve seamless real-time data ingestion, transformation, and analytics, a powerful combination to explore is RisingWave and ClickHouse. RisingWave is a PostgreSQL-compatible database specifically designed for stream processing. It excels at ingesting real-time data streams, performing diverse transformations, and enabling instant querying of results. ClickHouse® is a high-performance, column-oriented SQL... - Source: dev.to / 7 months ago
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