Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Freshdesk should be more popular than Codementor. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
Depending on your experience level, I would fully recommend https://codementor.io You will need to qualify (there's a couple small tests and I think a short interview) but then you'll be able to one-on-one live code with someone, there are full "freelance projects" available, code reviews, etc. One downside: it has gotten a bit more popular over the years, so if you want to be selected for a gig you'll need to be... - Source: Hacker News / 8 months ago
CodementorX - https://codementor.io/ CodementorX is a platform that helps businesses find and hire top software engineers for projects of all sizes. They have a network of React developers available for remote work. - Source: dev.to / over 1 year ago
This is pretty much what I do as a contractor. The majority of my clients are teams of 2 or 3 developers that need guidance from someone more experienced. I also work with solo developers in your position. There are a bunch of ways that I find my clients, or they find me. Most of these contracts have started with people that found jobs after attending a Bootcamp that I provide part time mentorship for. I have also... - Source: Hacker News / almost 2 years ago
I don't remember when I started following Sunil on Twitter. He's a developer who — apart from his day job — invests a lot of time in curating development resources in Twitter threads. He has a significantly large Twitter following. He spends a lot of free time freelancing. He also writes ebooks about developer platforms, passive income generation, freelancing, his developer experiences, how to become a better... - Source: dev.to / about 3 years ago
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