Software Alternatives, Accelerators & Startups

Freshdesk VS Daminion Server

Compare Freshdesk VS Daminion Server and see what are their differences

Freshdesk logo Freshdesk

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
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Daminion Server logo Daminion Server

Daminion is a leading digital asset management solution. On-premises and cloud version are available.
  • Freshdesk Landing page
    Landing page //
    2022-01-28
  • Daminion Server Landing page
    Landing page //
    2023-06-23

Daminion is the leading digital asset management solution that helps companies to centralize, organize and easily share their corporate digital assets.

Daminion Server

$ Details
freemium
Platforms
Web Android iOS Cloud Mac OSX Google Chrome Windows Firefox Safari iPhone
Release Date
2008 June

Freshdesk features and specs

No features have been listed yet.

Daminion Server features and specs

  • Free Trial: Yes
  • AI: Yes
  • Face Recognition: Yes
  • Geolocation: Yes
  • Photoshop: Yes
  • Integrations: Yes

Freshdesk videos

Best Free Helpdesk Ticket System - Freshdesk Setup Tutorial, How I Use It, Why You Should....

More videos:

  • Demo - Freshdesk Mint Demo: Understanding the basics of the helpdesk
  • Review - Freshdesk Mint Overview
  • Review - Freshdesk Review: Is It Good?
  • Review - Freshdesk vs Zendesk: Choosing Between the Leaders on the Market
  • Review - Freshdesk Review: Client Friendly Ticketing System
  • Review - Freshdesk Review 2022 | Best Customer Service Software
  • Review - Freshdesk Review

Daminion Server videos

Face Recognition in Daminion Server

More videos:

  • Review - Learn Daminion 3 - Part 2: Installing Daminion Server (Advanced Setup)
  • Review - Installing Daminion Server on AWS

Category Popularity

0-100% (relative to Freshdesk and Daminion Server)
Customer Support
100 100%
0% 0
File Sharing
0 0%
100% 100
Help Desk
100 100%
0% 0
File Management
0 0%
100% 100

User comments

Share your experience with using Freshdesk and Daminion Server. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Freshdesk and Daminion Server

Freshdesk Reviews

  1. Does what it says on the box

    Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

    My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

    🏁 Competitors: HelpScout, Zendesk
    👍 Pros:    Straightforward|Free basic plan
    👎 Cons:    Missing a feature

10 Best Freshdesk Alternatives for Businesses in 2024
Certainly, Freshdesk can prove beneficial for specific businesses, but it may not be suitable for everyone. The extensive list of features, while initially appealing, presents a major challenge, as most teams only utilize a handful of specialized capabilities, rendering the rest unnecessary.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If you’re in the market for help desk software, you’ve probably heard of Freshdesk — or maybe you’re already using it. Whatever the case, you might not be aware of how Freshdesk’s competitors compare.
Top 13 Freshdesk alternatives and competitors for 2024
Freshworks offers a suite of cloud-based tools that includes Freshdesk, its customer support software. Freshdesk allows businesses to manage customer requests and handle issues with its ticketing system. It supports multiple channels, like email, phone, and chat. Teams can automate ticket assignments and set automatic email notifications to notify customers of changes to...
Source: www.zendesk.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Freshdesk is a powerful customer service software that offers Freshchat. It is among the best alternatives to Tawk.to, which provides other tools too, and indeed it is an all-inclusive tool in the customer service industry. Like Tawk.to, it doesn’t support on-premise and is not open-source, but it supports automation and many helpful integrations like WhatsApp and Facebook...
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Some features offered by Freshdesk include automated workflows and field service management. It’s also a metric-rich platform that provides useful reports. Of course, it offers live chat but also ticketing, email, and phone support. The AI-powered chatbot is well-regarded by customers, but some of its other features are even more widely appreciated.
Source: www.tidio.com

Daminion Server Reviews

We have no reviews of Daminion Server yet.
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Social recommendations and mentions

Based on our record, Freshdesk should be more popular than Daminion Server. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Freshdesk mentions (12)

  • Moog support?
    When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago
  • CMS with ticketing support
    What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
  • Need help picking a ticketing system
    Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
  • Beware, read carefully and make conclusions
    Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
  • What Ticket Systems do ya'll use?
    We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
View more

Daminion Server mentions (3)

  • Official Question Thread! Ask /r/photography anything you want to know about photography or cameras! Don't be shy! Newbies welcome!
    If you want an alternative, you can try Daminion. It's another Digital Asset Management. It's not free, but I have also heard good things about it. Source: almost 2 years ago
  • Creating a file structure that works?
    Also I have been looking at https://daminion.net/ as a DAM solution and they used to have free version for single user personal use, but now there is just a contact us button for their desktop version pricing so not sure if they have a free version anymore. Source: almost 2 years ago
  • Software for organizing a photo archive
    Try Daminion, they have a lifetime license and a lot of features. From maps to Facial recognition and AI tagging. Source: about 2 years ago

What are some alternatives?

When comparing Freshdesk and Daminion Server, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Worldox GX4 - Worldox creates easy to use document and email management tools for businesses of all sizes. Improve workflow with the best mobility and sharing software

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Nitro Productivity Suite - Equip every user with PDF productivity and unlimited eSigning—while still cutting costs in half. With Nitro Productivity Suite, you can reduce printing and measurably advance digital transformation.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Conga Document Generation - Every document has big potential to help push your business forward. Unleash that potential with Conga's engaging documents capabilities and see how easy it can be to build, manage, and work on documents anywhere business takes you.