Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Duet Display Reviews

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago

Duet Display mentions (4)

• Does anybody know how I can rotate the ipad display vertically. I'm using acars?

  Third party app Duet (duetdisplay.com) allows vertical orientation. Source: over 1 year ago

• do non apple tablets work for the new mac mini?

  The native Apple Sidecar monitor extension thing will only work within range of the host computer ("both devices must be within 10 meters (30 feet) of each other and have Bluetooth, Wi-Fi, and Handoff turned on "). There's third party apps that kind of do what Sidecar does for older iPads AND Android devices. I like Duet duetdisplay.com - again, wired/wireless distance limitations restrict "portability". Source: over 1 year ago

• r/ChromeOS 500k Giveaway - A Premium Chromebook, USI styluses, a Keyboard & Mouse Combo, giftcodes and more are up for grabs! Comment below to enter!

  Thanks to our friends at About Chromebooks, Penoval, the Crostini subreddit, Duet Display and MyScript for helping make this possible. Source: about 2 years ago

• "Duet Display connection" not allowing USB-C file transfer (UPDATED)

  - At one point I cleared the cache, and it appeared to fix the problem (I could USB-C transfer files to and from device). However, today I booted up my SN and got hit with the familiar "Duet Display connection; No installed apps work with this USB accessory. Learn more about this accessory at https://duetdisplay.com". Source: about 2 years ago