Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Egghead should be more popular than Freshdesk. It has been mentiond 39 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
Continuously update your skill set with courses from platforms like FrontendMasters or egghead.io. This not only makes you more attractive to employers but also keeps you competitive in the fast-paced tech industry. - Source: dev.to / 4 months ago
Egghead.io (Visit Site) - Specializing in short, instructional videos on web development tools and libraries, Egghead.io is perfect for developers looking to quickly learn new technologies or frameworks. - Source: dev.to / 4 months ago
Https://frontendmasters.com/ and https://egghead.io/ are both quite cheap & have lots of courses - especially useful if learning a new framework or library that they cover. - Source: Hacker News / 5 months ago
I suppose Senior developers, my self included, enjoy fast paces straight to the point learning resources. One of my favorite websites is https://egghead.io/ but some people do complain about behind a bit too fast. Overall, there is heaps of great tutorial on youtube. If you're looking for an online community mostly you'll be facing many people who are learning how to code. I would choose a specific software and... - Source: Hacker News / about 1 year ago
Free React beginner course by Kent C. Dodds on egghead.io. - Source: dev.to / over 1 year ago
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