Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Flyway Reviews

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago

Flyway mentions (59)

• A Journey Towards A Scalable Multi-Tenant Application

  Our client's engineering team recommended Flyway and successfully used it to manage their migrations. We chose to adopt Flyway due to its simplicity, speed, reliability, and successful implementation by our client's engineering team. Their existing codebase and experiences allowed us to transition smoothly to Flyway. - Source: dev.to / 10 days ago

• Let's write a simple microservice in Clojure

  The session logs show that the application loads configurations and establishes a connection with a PostgreSQL database. This involves initializing a HikariCP connection pool and Flyway for database migrations. The logs confirm that the database schema validation and migration checks were successful. The startup of the Jetty HTTP server follows, and the server becomes operational and ready to accept requests on... - Source: dev.to / 2 months ago

• Ask HN: What tool(s) do you use to code review and deploy SQL scripts?

  Also RedGate, but Flyway has some reasons to recommend it over RedGate Deploy depending on your DBAs/workflows: https://flywaydb.org/ (Though I don't think it is "complete" or "perfect", either.) EF Migrations are in a really good place now if you like/don't mind C# as a language (and you can easily embed SQL inside the C#, too, but there are benefits to being able to also run high level C# code). With today's... - Source: Hacker News / 2 months ago

• Using Flyway to version your database

  When software starts using a database, it's advisable to have version control, just as we have Github to control our source code. This is all to be sure about what was executed for that specific version. For Java and Spring boot, we have the Flyway framework that aims to resolve this situation, free of charge. - Source: dev.to / 6 months ago

• CI/CD for Databricks

  If you're looking for tools, like https://www.liquibase.com/ or https://flywaydb.org/, which are database-state-based schema migration toolkits - it might be relatively straightforward to build similar ones using Databricks SQL drivers. Source: 12 months ago