Frontegg provides all the user management capabilities your B2B SaaS needs, allowing a full self-served experience within your product, right out of the box. From signup to checkout, Frontegg supports app builders by covering all the way from fundamental authentication flows to the most complex customer use-cases.
Frontegg is widely adopted by modern, fast-growing companies [such as Hunters, Materialize, Okera and Datadog] to enhance their customer’s journey, through a seamless integration, supporting all modern stacks and frameworks.
Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Freshdesk should be more popular than Frontegg. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
Frontegg- Frontegg focuses on certain components like authentication, SSO, authentication, etc. A quick Moz domain analysis check showed me that they rank #1 for keywords like user management, microservices authentication, and auth0. Frontegg is currently doing about $2.5 million in revenue (according to Latka SaaS database). Source: 8 months ago
Have a look at Frontegg. Has everything you're looking for. https://frontegg.com. - Source: Hacker News / about 1 year ago
I'm in a similar spot, also with an Auth0 based setup that feels clunky at times. I recently became aware of https://frontegg.com and, while I haven't evaluated it, it looks like they've designed it to solve these pain points. Looks like you can actually embed some of their pages directly in your UI so you don't have to build that yourself. (And just to be clear, I have no association with Frontegg). Source: about 1 year ago
I think this is what FrontEgg does - https://frontegg.com/. - Source: Hacker News / over 1 year ago
Frontegg is a SaaS-as-a-Service platform offering companies a range of common SaaS capabilities easily integratable into any environment. Frontegg targets both early-stage startups, midsize companies aiming to grow, as well as fully-fledged enterprises. Its solutions comprise three major verticals, such as Security, Connectivity, and Engagement. Source: about 3 years ago
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Auth0 - Auth0 is a program for people to get authentication and authorization services for their own business use.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Keycloak - Open Source Identity and Access Management for modern Applications and Services.
LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
Okta - Enterprise-grade identity management for all your apps, users & devices