Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Frontend Mentor should be more popular than Freshdesk. It has been mentiond 89 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
If you know the basics of HTML, CSS and JS, mas okay matuto by creating projects from https://frontendmentor.io they’re free and users can give feedback on what to improve. Basically, you convert the screenshots/design to code or actually site. Source: about 1 year ago
Practice building from frontendmentor.io. Source: about 1 year ago
Yeah, CSS is something that requires practice. I'll say 1st week (or maybe less) for HTML and then the remaining 2 for CSS. There are some good resources like frontendmentor.io that you can try to get some understanding of how HTML and CSS work together. I'll say don't waste too much time on learning. Kevin Powell is a good yt channel to follow. Also, you can always use things like TailwindCSSin the end but for... Source: about 1 year ago
I recommend building apps from frontendmentor.io I got hired as a react dev a few years back after building three highest difficulty projects from it. Source: about 1 year ago
I'm a new web developer looking to build my own projects to put on my portfolio, but I suck at designing, I want my projects to look nice and professional, I know something like frontendmentor.io exists, but I want to build my own unique projects. Source: about 1 year ago
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