Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Google Compute Engine Reviews

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago

Google Compute Engine mentions (15)

• Please bring neon db to GCP

  Surely you can run your own instances on some sort of "Compute" in GCP? https://cloud.google.com/products/compute. - Source: Hacker News / 3 months ago

• Pickems website for MSI 2023

  The backend is written in node.js and is deployed using Google Compute Engine. I wanted to learn Kubernetes but it seemed more complicated and also more expensive than GCE. We also use mongodb. Source: about 1 year ago

• Is it possible to host a Golang Application Free Indefinitely?

  Google seems to have a free tiny VM offering. AWS and Azure have one for a year. Of course, whether Google's will still be free in a year is whoknows. Source: over 1 year ago

• typical programmer life

  Cloud VM's are the easy answer here. Source: over 1 year ago

• Migrating Wordpress from GCP to AWS

  You may have noticed some changes to this site. Along with some style and color changes, I've updated the domain, and focused the pages on my technical blog. Originally this site started as an administrative page for the Minecraft servers I am hosting. I built the first Minecraft server in Google Cloud on a general Compute Engine instance, and was running this web page on a separate smaller instance. As the... - Source: dev.to / over 1 year ago