Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
GovTrack.us might be a bit more popular than Freshdesk. We know about 12 links to it since March 2021 and only 12 links to Freshdesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: about 2 years ago
Ya'll spend your time focusing on your 2minutes of daily republican hate on reddit without even knowing. Go on govtrack.us and pick any random republican and look. Also conservative =/= republican. Here I just picked Allen Rick from GA. Look at all of his Trans genocide bills. Source: about 1 year ago
If you are going to read the post, I suggest finding some AP correspondents that dont use Adjectives. Or temper the posts articles, with news of an equal timbre but opposite view. So you can hold them to a standard. And start digging into govtrack.us read these bills all the way back to their origins. Who wrote them, even compare old versions to see whats changed. Source: about 1 year ago
This is a map from govtrack.us. Each hex represents a US Representative. I think the hex represents MI-1 pretty well. Source: over 1 year ago
However, neither bill appears to have passed either the house or the senate, according to govtrack.us, and I cannot find a text of the authorization bill that actually passed congress this month. Source: over 1 year ago
I recommend r/watchingcongress as a good aggregator to alert you when new things are introduced. They link to the govtrack.us site, which pulls its data directly from the Senate and House back-ends. You can set an account up on GovTrack and set up email updates for bills that you are tracking. Source: over 1 year ago
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