Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Icons8 should be more popular than Freshdesk. It has been mentiond 56 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: about 2 years ago
Icons8 for icons and more (illustrations, 3D assets, AI photo gen). - Source: dev.to / 2 months ago
Icons8 — Icons, illustrations, photos, music, and design tools. Free Plan offers Limited formats in lower resolution. Link to Icons8 when you use our assets. - Source: dev.to / 5 months ago
Looks like it is—they started out with the same color scheme just without the splashes [0], then changed the colors when someone recognized it. From the thread it sounds like an honest mistake. They seem to have assumed that everything on icons8 [1] was up for grabs, when in fact a lot of trademarks are on there. [0] https://github.com/webui-dev/webui/issues/100#issuecomment-1545044899. - Source: Hacker News / 6 months ago
Icon stocks In these sites, you will find cool icon collections to use in your websites. Iconfinder.com Icons8.com Flaticon.com. - Source: dev.to / 9 months ago
New logo (icons8.com) and fancier buttons on the home page. Source: 9 months ago
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