Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, ipinfo.io seems to be a lot more popular than Freshdesk. While we know about 212 links to ipinfo.io, we've tracked only 12 mentions of Freshdesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
Where do we locate you? https://ipinfo.io/ If the location data is incorrect, you can always submit a correction with us: https://ipinfo.io/corrections. - Source: Hacker News / about 1 month ago
Note: You can check the quality of SOCKS5 or HTTPS proxy with companies like: https://ipinfo.io or whoer.net. - Source: dev.to / about 2 months ago
You need an access token from ipinfo to access their API. Go to ipinfo.io and sign up for an account. After signing up, you'll get an access token. Keep it handy as we'll need it in the next step. - Source: dev.to / 4 months ago
Stories: - name: get-ip-info steps: - name: get-ip url: https://api.ipify.org/?format=json http_method: GET - name: get-location url: https://ipinfo.io/${{steps.get-ip.response.body.ip}}/geo http_method: GET expectations: - field: Body operation: Contains value: "Australia" schedule: initial_delay: 10 ... - Source: dev.to / 4 months ago
IPinfo — Fast, accurate, and free (up to 50k/month) IP address data API. Offers APIs with details on geolocation, companies, carriers, IP ranges, domains, abuse contacts, and more. All paid APIs can be trialed for free. - Source: dev.to / 5 months ago
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