Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Kdenlive Reviews

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago

Kdenlive mentions (120)

• Show HN: Open-Source Video Editor Web App

  Hadn't heard of this (https://kdenlive.org/en/). Thank you! - Source: Hacker News / about 2 months ago

• FFmpeg 7.0 Released

  "Regular" people don't really need FFMPEG. Regular people need tools with GUIs that have a non-generic purpose. So stuff like https://kdenlive.org/en/ that are backed by ffmpeg are (imo) superior "regular" person tools. FFMPEG isn't complicated (its as complicated as any other CLI tool), it's that video encoding/decoding specifically is a hard problem space that you have to explicitly learn to better understand... - Source: Hacker News / 3 months ago

• Flowblade: Open-Source Video Editor

  Great that you got it to work. Just to make the list with potential tools a bit more complete: - Kdenlive is also a fairly capable video editor. https://kdenlive.org/en/ - From what I have heard the Blender video editor for many people is a go to tool as well. In this case it likely would have been overkill, but figured it is worth mentioning. - Source: Hacker News / 5 months ago

• What Online video editors do you use?

  You might be interested in Kdenlive. It's not online, but can be installed on any OS and I've had it running on some pretty dated machines. Source: 7 months ago

• Remember when Windows had a native video editor?

  Kdenlive or shotcut for small/basic stuff. If you're outgrow those, then DaVinci Resolve Free. Source: about 1 year ago