Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | about 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Krita Reviews

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: about 2 years ago

Krita mentions (300)

• Ask HN: Which "open-source alternatives" have succeeded?

  Fairly well known on HN by now but Krita is also excellent and simple image editor and painting app like Photoshop was 20 years ago https://krita.org/en/. - Source: Hacker News / 6 days ago

• Cancel Adobe if you are a creative under NDA with your clients

  Well, there is Serif's suite: https://affinity.serif.com/en-us/designer/ (There's also a Photo and page layout app) or the open-source stuff: - https://krita.org/en/ - https://inkscape.org/ - https://www.scribus.net/. - Source: Hacker News / 30 days ago

• Cancel Adobe if you are a creative under NDA with your clients

  These are all valid alternatives with real world use, but none of them are Photoshop, and that's kinda the problem we face. Krita - https://krita.org/en/. - Source: Hacker News / 30 days ago

• Photoshop ToS grants Adobe access to user projects for 'content moderation'

  I migrated away from Adobe after Photoshop CS6 which I believe was the last release before they switched over to a subscription only pricing model. If you're looking for a Photoshop alternative to break away from the incredibly user hostile relationship with Adobe I can heartily recommend either Krita (open source) or Pixelmator (Mac only). Pixelmator Pro is my daily driver for image related work and is incredibly... - Source: Hacker News / about 1 month ago

• Paint.net

  Check out Krita[0]. It's what I used after leaving Windows - a little different, maybe 25% more complicated, but has everything you need. If you just want a MS Paint replacement, KolourPaint[1] is the way to go [0] https://krita.org/en/. - Source: Hacker News / 3 months ago