Freshdesk VS Learn Amp
Compare Freshdesk VS Learn Amp and see what are their differences
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management
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Freshdesk
Zendesk
Intercom
LiveAgent
HelpScout
Zoho Desk
Salesforce Service Cloud
Front
Learn Amp
Workday Enterprise Learning
Continu
Rallyware
EdCast
Intellum Platform
OpenSesame
Knolyx
Future-proofed learning
We put 'learn' in our name as it's central to what we do. Pick a platform that will help you to deliver engaging learning at scale, that has an impact. Map flexible learning pathways that adapt to your learners.
Innovation is important to us so means we constantly stay ahead of the crowd. Powered by AI and automation to help you succeed today and prepare for tomorrow.
Drive real impact
Deliver learning with impact. Choose Learn Amp to transform learning into tangible performance gains. By providing tailored development pathways, supporting development conversations and tracking measurable objectives, we help you harness skills for real-world success.
Freshdesk Learn AmpNo features have been listed yet.
Learn Amp's answer:
Learn Amp is the only People Development Hub. We uniquely bring together Learning, Development and Performance in one, helping you map the key parts of the employee journey. Our focus is on helping you to retain your best people and get them aligned and performing.
Our tools such as multi-account tools also put us in a unique position to support you as you scale.
Learn Amp's answer:
We're best for mid-marke, supporting businesses from 250 employees upwards best
Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Freshdesk seems to be more popular. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Workday Enterprise Learning - Enterprise learning from Workday enables your employees to grow, share, and access your institutional knowledgebase to better their skills and performance.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Continu - Continu is a modern learning platform (LMS) built for today's workplace. Unlike older legacy LMS systems, Continu has a beautiful user experience that makes it easy for employees, customers, or third-party vendors to access the training they need.
LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
Rallyware - Rallyware’s Performance Enablement Platform automatically prescribes the right learning and business activities to the right individual at the right time.