Freshdesk VS Ledgy
Compare Freshdesk VS Ledgy and see what are their differences
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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Ledgy is the European equity management solution for fast-growing startups. A scalable infrastructure for all equity-related topics with best-in-class security and privacy. Get your cap table and employee participation plans right, from the beginning. Make your financing rounds a success and engage your investors and employees. Know your data is safe and compliant. The portfolio always gives investors or employees the latest information about their investments and vesting.
Features for HR: Document templating and signing flows for equity processes, allowing batch processing any number of employee grants with only a few clicks. Employee dashboard with live vesting visualization, making their upside in your company’s success transparent
Features for Finance: Scalable all-in-one solution for your company’s employee participation plan, cap table, modeling, investor relations, due diligence, and document signing automation.
Features for Investors: Flexible reporting and portfolio management solution for business angels, professional investors, and funds. And it doesn’t need to be forced on the startups, as it gives them a whole suite of useful features to streamline their equity processes as they scale.
Freshdesk LedgyNo features have been listed yet.
Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Super easy to keep track of portfolio (investment history, ownership, .. ) + easily understand cap table and model scenarios. Their best feature by far is, however, their streamlined equity plan management. Also, a great reporting tool that simplifies communication with founders and co-investors.
Based on our record, Freshdesk seems to be a lot more popular than Ledgy. While we know about 12 links to Freshdesk, we've tracked only 1 mention of Ledgy. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: about 2 years ago
[Ledgy.com](http://ledgy.com/) | Senior Engineers | Onsite London, Berlin, Zurich, remote (EU) | Full-time | Competitive salary + equity Ledgy is the Sequoia-backed equity management platform that aligns teams behind a common goal, helping them to achieve more together. Focused on internationally distributed teams, we’re the market leader in Europe already and expanding. We're looking for senior full-stack... - Source: Hacker News / 5 months ago
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Carta - Carta’s platform of software and services lays the groundwork so you can focus on building the future.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Vestd - Vestd is the only platform you need to create tax-efficient share schemes and manage equity. Purpose-built for UK companies.
LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
Certent Equity Compensation Management - Certent Equity Compensation Management simplifies and streamlines all the crucial aspects of your stock administration process.