Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Lemonade is incredible. I had a horrible fire in my condo complex and lost everything. I was so stressed thinking about what I would need to provide insurance, but Lemonade made it so easy. My claims advocate was always incredibly quick to respond and they were so understanding and supportive during a tough time. I’m a Lemonade customer for life.
Based on our record, Freshdesk should be more popular than Lemonade. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: about 2 years ago
It looks like the only way to get information on Lemonade (on https://lemonade.com/ or their Mobile App) is to go through a Q&A session with Maya (their conversational robot). There is no way to look around, get educated/inspired, make up one's mind on Lemonade. This reminds me of the "wizard" interface introduced with Windows 95, where one would be in a unidirectional tunnel to answer specific questions in a... Source: about 1 year ago
If you don't start with the purpose of the layout and a clear idea of the content you're just making pretty pictures. And there's not much 'design' if you're just copying lemonade.com. Source: about 1 year ago
I mean the design doesn't seem hard and for animations look at things like https://www.lottielab.com. But when they say "like lemonade.com" that site definitely has interactive features and user accounts, so some of the elements on that page wouldn't make sense as a plain vanilla site. Source: about 1 year ago
Go online, lemonade.com provides the service for around that price and I know there are others out there. If you want to keep it as cheap as possible, set you deductible high and coverage limit low. Source: over 1 year ago
If you're looking for a provider, I signed up with lemonade.com which seems to have decent reviews. $40(ish) a month covers vet visits, a blood draw, like, 3 vaccines and a few tests. And dental stuff and if we ever need to say goodbye to her. Source: over 1 year ago
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